I work from my home office and have done admin for 2 guys, P & W, on Mon/Wed/Fri mornings since Dec 02. Theyre chaotic, and were not respecting the agreement they had with me, calling me any hour of any day, not sending me stuff, paying me late, and so on. Its awkward, because one of their wives is a long-standing friend of mine.
Anyhow, I had a meeting with them last Friday and we agreed definite arrangements, one of which was that theyd send all emails to an address Id set up for this purpose.
I had oral surgery under sedation last Tuesday afternoon, so was a bit drained when W phoned me Wed am. As I checked my emails, a copy one from P to W came in on my personal address, so I casually mentioned to W would he remind P, who was with him at the time, to use the new address. I didnt make a big thing of it.
Yesterday, Thursday, I got an email from P, that it was clear he hadnt been sending emails to the wrong address and an apology (from me) was in order. I realised that I hadnt set up OE to send ccs into the new folder. So I sent off an apology and an explanation, feeling though that Ps reaction was over the top.
Got an email back from P that the apology was accepted, that he had got a hard time from W, who thought he (P) had ignored our agreement. W then had no problem emailing me wanting something done in a hurry, even though it was outside the terms of our six day old agreement, so I dont know why he gave P a hard time.
Id made a minor mistake, and felt it was not right (these guys are in Corporate Relationships!) that I was sent a demand for an apology because P got a hard time from W. Now I wonder am I going to get a demand for an apology if everything isn't always perfect? Then do I demand apologies for their regular mistakes?
They also agreed on a weekly conference call at noon on Fridays to review the previous week and prepare for the next week.
No call today, its now two hours late. Im sick of this, its not like I make much money from the job either, its more of an interest.
Would you give them another chance or do you think I should tell them where to go?
Anyhow, I had a meeting with them last Friday and we agreed definite arrangements, one of which was that theyd send all emails to an address Id set up for this purpose.
I had oral surgery under sedation last Tuesday afternoon, so was a bit drained when W phoned me Wed am. As I checked my emails, a copy one from P to W came in on my personal address, so I casually mentioned to W would he remind P, who was with him at the time, to use the new address. I didnt make a big thing of it.
Yesterday, Thursday, I got an email from P, that it was clear he hadnt been sending emails to the wrong address and an apology (from me) was in order. I realised that I hadnt set up OE to send ccs into the new folder. So I sent off an apology and an explanation, feeling though that Ps reaction was over the top.
Got an email back from P that the apology was accepted, that he had got a hard time from W, who thought he (P) had ignored our agreement. W then had no problem emailing me wanting something done in a hurry, even though it was outside the terms of our six day old agreement, so I dont know why he gave P a hard time.
Id made a minor mistake, and felt it was not right (these guys are in Corporate Relationships!) that I was sent a demand for an apology because P got a hard time from W. Now I wonder am I going to get a demand for an apology if everything isn't always perfect? Then do I demand apologies for their regular mistakes?
They also agreed on a weekly conference call at noon on Fridays to review the previous week and prepare for the next week.
No call today, its now two hours late. Im sick of this, its not like I make much money from the job either, its more of an interest.
Would you give them another chance or do you think I should tell them where to go?