>> Shipping To & From Disney Resorts FAQ <<

[stxph]

Shipping to Disneys AKL but the box for number and street name only has 46 characters allowed will 'Animal Kingdom Lodge Jambo 2901Osceola Parkway' get it to the right place it'll be missing the C/O?

 

[MeghanEmily]

Does anyone know whether the facility where USPS leaves all the Disney parcels is open on Saturdays or Sundays? We are at All Stars this coming Friday to Friday, and I have a parcel that's supposed to arrive Friday night. I didn't even think to check if it was being shipped by USPS, and it is. I'm worried that if it arrives Friday, if the center is closed all weekend, and then with Monday being the holiday, and it taking a day or two for the parcel to actually be sorted and make it to All Stars, that it's going to be pretty tight and we may just miss it before we leave on the following Friday!

 

[marinapj]

Asking this because the first post doesn't seem to be updated ... is POR charging handling fees for receiving packages? Can anyone confirm? First post says only hotels with convention centers are charging fees, but I think that's not the case anymore, right? Thank you!

 

[Starwind]

Asking this because the first post doesn't seem to be updated ... is POR charging handling fees for receiving packages? Can anyone confirm? First post says only hotels with convention centers are charging fees, but I think that's not the case anymore, right? Thank you!

Yes. $5 per package.

Per WDW website:

https://disneyworld.disney.go.com/en_CA/guest-services/mail-services/

QUOTE


Receiving Mail
Guests staying at Walt Disney World Resort hotels can receive mail throughout their stay. Occasionally, some Guests choose to ship items in advance of their vacation to help save luggage space.

If you intend to receive mail during your vacation, be sure the letter or package:

• Includes the mailing address of your Disney Resort Hotel
• Clearly features the word “Guest” on the front and the date of your arrival

Please note that a $5 per package handling fee will apply to all packages that are received through the Front Desk or are delivered to your Disney Resort hotel room.

END QUOTE

 

[mrsgthatsme]

Yes. $5 per package.

Per WDW website:

https://disneyworld.disney.go.com/en_CA/guest-services/mail-services/

QUOTE


Receiving Mail
Guests staying at Walt Disney World Resort hotels can receive mail throughout their stay. Occasionally, some Guests choose to ship items in advance of their vacation to help save luggage space.

If you intend to receive mail during your vacation, be sure the letter or package:

• Includes the mailing address of your Disney Resort Hotel
• Clearly features the word “Guest” on the front and the date of your arrival

Please note that a $5 per package handling fee will apply to all packages that are received through the Front Desk or are delivered to your Disney Resort hotel room.

END QUOTE

Does this $5 per package fee apply to groceries from Prime Now or Safeway, etc...?

 

[ArielSRL]

Does this $5 per package fee apply to groceries from Prime Now or Safeway, etc...?

Initially, no. But yes, now it does.

 

[bluecruiser]

(never mind)

 

[Starwind]

Does this $5 per package fee apply to groceries from Prime Now or Safeway, etc...?

It did not used to apply to grocery orders left with Bell Services.

My understanding is that it now does apply to them, but it is $5 per grocery ORDER left with Bell Services, not per package (i.e. you are not charged $5 for each brown paper bag of groceries).

SW

 

[alizesmom]

Would I be able to feel secure that I would receive medical supplies quickly if shipped to Kidani?

 

[NashvilleMama]

Initially, no. But yes, now it does.

So we did a Prime Pantry delivery at POR - not Prime Now, although I'm still not sure how I could have done this differently - and we were charged $5 twice because Amazon shipped the order in two different (huge) boxes.

Also as a note: I was sent on a major runaround to even find the packages. I called the bellstand from our room and was on hold for ages. So I just walked up to the lobby, asked the luggage/bellstand people as I was pointed to them by the lobby concierge - and they couldn't find them. They told me to call from my room. So I went back and did that again. (This was an hour after checking in, so I was on an arrival-high and in a good mood, thankfully.) I called, they couldn't find them. Placed on hold, transferred, finally found them at the mail stop when I gave them the name of the person who had signed for them which I found in my account order confirmation.

 

[Starwind]

So we did a Prime Pantry delivery at POR - not Prime Now, although I'm still not sure how I could have done this differently - and we were charged $5 twice because Amazon shipped the order in two different (huge) boxes.

Also as a note: I was sent on a major runaround to even find the packages. I called the bellstand from our room and was on hold for ages. So I just walked up to the lobby, asked the luggage/bellstand people as I was pointed to them by the lobby concierge - and they couldn't find them. They told me to call from my room. So I went back and did that again. (This was an hour after checking in, so I was on an arrival-high and in a good mood, thankfully.) I called, they couldn't find them. Placed on hold, transferred, finally found them at the mail stop when I gave them the name of the person who had signed for them which I found in my account order confirmation.

Prime Pantry delivers to the "front desk" since it is delivered by common carrier (Fedex, UPS, USPS, etc), and therefore incurs a $5 per package fee to receive it. Unfortunately with Amazon, they will split orders to fulfill them, such as if one distribution facility doesn't have everything ordered, which can result in multiple $5 charges - usually a bigger problem with normal Amazon orders than with Prime Pantry orders, though.

Prime Now, OTOH, delivers to "bell services" by an individual delivery person and incurs a $5 fee to receive per ORDER [you are not charged for each individual brown bag]. There did not used to be the $5 fee for this type of delivery, that started sometime after our early/mid Dec 2017 trip.

During our December trip we did a few different orders [Prime Pantry, Prime Now x 2, Garden Grocer] and on one (Amazon Prime Now, which had literally just been delivered as I had the app confirmation informing me so) it took them a while to find it and I got sent back and forth between Bell Services and the Front Desk until finally Bell Services located it; the others they had right away, no big searching or confusion.

SW

 

[Momto2PrncChrmgs]

THis may not be the right thread (I apologize if it is not), but is there any benefits to using Prime Now vs. Instacart? I'm just starting to do the research on these. Can alcohol be send with Prime Now?

 

[bluecruiser]

Prime Now doesn't deliver alcohol in Orlando (yet). Not sure when Orlando will have it, but they already deliver alcohol in 12 other cities (including the Los Angeles/Disneyland area).

 

[Starwind]

THis may not be the right thread (I apologize if it is not), but is there any benefits to using Prime Now vs. Instacart? I'm just starting to do the research on these. Can alcohol be send with Prime Now?

I d ont think Prime Now does alcohol.

I priced both Prime Now and Instacart for the items we wanted. Instacart was almost always more expensive - usually more then Garden Grocer, too. So on our last trip we ordered from Prime Now and Garden Grocer [and Prime Pantry for the things neither of those two had] as neither had everything we wanted.

SW

 

[CatherineinNJ]

Does Amazon deliver to the Disney Dolphin Hotel? I understand Garden Grocer does not, unfortunately.

 

[mom-2-3]

We have almost back to back vacations with our daughter, would I be able to leave a package for her at Pop on Friday when we check out of POR for her arrival on Monday?

 

[dansdad]

We have almost back to back vacations with our daughter, would I be able to leave a package for her at Pop on Friday when we check out of POR for her arrival on Monday?

Most likely.

 

[adamlatham smith]

when get a parcels to pick up when I arrive how do I pay the $5 fee do pay this when I check in

 

[Starwind]

when get a parcels to pick up when I arrive how do I pay the $5 fee do pay this when I check in

In our experience from December, the fee was already charged to our room account when we picked up the package.

SW

 

[Shazzie B]

We'll arrive at Saratoga Springs early am so know our room won't be ready. If we leave groceries with bell services (milk & orange juice) will they be able to keep them in a refrigerator, would we pay $5. If so may as well buy them in the Hotel shop. Thanks.