Diana Lyn
DIS Veteran
- Joined
- Apr 12, 2002
- Messages
- 5,155
Of the four people at DCL, yes, I spoke with 4 including the supervisor, they all mentioned that the "block" that was released today must be full. This was in reference to Flounders though, and if you've read my previous posts, you'll know that this wasn't true. But I got the impression from them that more would be released for the non repeat cruisers and then more once we board, because they all told me to keep trying when the next time came up.
I honestly believe DCL has their hands tied by this booking system, it doesn't seem like the system is equipped to handle all of the variables that exist when prebooking cruise amenities. For those of you who are continuing to have problems, keep calling....you'll eventually find someone who can figure out what your problem is and help you out.
I'm sticking to what I told the original supervisor at 9:30am.....I don't think the way they did this was fair. You can't say you can book at 9am only to have a lot of us not be able to book. Then when we call to see what is up, no one has any answers and no one can help us.....all we can do is sit back and watch our friends book their things and happily celebrate until they work out whatever problems they have. OK, I'm officially done ranting, I got what I wanted but I feel really bad for those of you who still haven't!
I honestly believe DCL has their hands tied by this booking system, it doesn't seem like the system is equipped to handle all of the variables that exist when prebooking cruise amenities. For those of you who are continuing to have problems, keep calling....you'll eventually find someone who can figure out what your problem is and help you out.

I'm sticking to what I told the original supervisor at 9:30am.....I don't think the way they did this was fair. You can't say you can book at 9am only to have a lot of us not be able to book. Then when we call to see what is up, no one has any answers and no one can help us.....all we can do is sit back and watch our friends book their things and happily celebrate until they work out whatever problems they have. OK, I'm officially done ranting, I got what I wanted but I feel really bad for those of you who still haven't!