CDNDCLaddict
Earning My Ears
- Joined
- Mar 13, 2019
- Messages
- 5
Just off the Dream on Monday. Has anyone heard that they seem to be trying to phase out the complimentary scrubs they used to freely give out at Senses as part of the experience?
We always get the couples' Rainforest pass on every cruise (this cruise was #11 for us). We were on the Wonder over Christmas and noticed we had to ask for the scrub (they didn't offer) and they said we get 2 for the length of the cruise (which was fine).
This time, on the first day, I asked for a scrub and the cast member at the desk looked in cabinets and then said "sorry; we don't have them any more". I questioned her further and she was evasive. I asked if it was just that they're out of them and she said "we're not doing it for a certain period of time". The next day I tried again with a different cast member and she offered me 3 different options and simply said she'd have to "make one up" for me but was completely non-fussed about doing it. It might be that the cast member on day 1 was just lazy but another passenger saw me with the scrub on Day 2 and asked where I got it saying she had been told they don't give them out any longer when she asked as well (might have been the same cast member as my day 1 experience though...)
Anyways, just wondering if anyone else had heard anything. Small detail but it's part of the whole experience that we really enjoy.
We always get the couples' Rainforest pass on every cruise (this cruise was #11 for us). We were on the Wonder over Christmas and noticed we had to ask for the scrub (they didn't offer) and they said we get 2 for the length of the cruise (which was fine).
This time, on the first day, I asked for a scrub and the cast member at the desk looked in cabinets and then said "sorry; we don't have them any more". I questioned her further and she was evasive. I asked if it was just that they're out of them and she said "we're not doing it for a certain period of time". The next day I tried again with a different cast member and she offered me 3 different options and simply said she'd have to "make one up" for me but was completely non-fussed about doing it. It might be that the cast member on day 1 was just lazy but another passenger saw me with the scrub on Day 2 and asked where I got it saying she had been told they don't give them out any longer when she asked as well (might have been the same cast member as my day 1 experience though...)
Anyways, just wondering if anyone else had heard anything. Small detail but it's part of the whole experience that we really enjoy.