Room Request Disappeared in MDE. Normal?

[ProfT]

I noticed that after I called Central Reservations to request a room preference (as well as an allergy deep clean), the online check-in room request disappeared from the reservation in MDE. Does anyone know if this is normal? Should I re-request in MDE or will this override the phone request? Any help would be greatly appreciated. Thanks!

 

[dansdad]

I noticed that after I called Central Reservations to request a room preference (as well as an allergy deep clean), the online check-in room request disappeared from the reservation in MDE. Does anyone know if this is normal? Should I re-request in MDE or will this override the phone request? Any help would be greatly appreciated. Thanks!

The room request section of Online Check In has been acting wonky for months now. If you've called and added requests to your reservation, that's all you need to do.

 

[ProfT]

The room request section of Online Check In has been acting wonky for months now. If you've called and added requests to your reservation, that's all you need to do.

Thanks. Appreciate the response.