Room location request problems?

WDisneyWLove

Mouseketeer
Joined
May 8, 2015
I have been trying to update my room location request for three days with no luck. The drop down selection has been blank each time. I contacted disney signature services and they said the system must be undergoing magical enhancements when I'm trying....but really? For three whole days? Anyone else having any problems? Thanks.
 
  • Dean Marino

    DIS Veteran
    Joined
    Jun 3, 2015
    OK - won't work for everyone....

    1) If DVC - make requests by phone, or EMAIL TO DVC. Then NEVER touch the WDW Website.
    2) Other - CALL. Website has been broken for a good YEAR, regarding room requests.

    All personal opinion - I'm not necessarily right, no one else is necessarily wrong.
     

    WDisneyWLove

    Mouseketeer
    Joined
    May 8, 2015
    Thanks. This is our first time staying at Beach Club, staying club level, and staying in a 1 bedroom suite. I don't even know what the options would be. I guess they could tell me when I call? I just like being able to see and think about my choices before making a decision...lol. Thanks for all your responses! To the Walt wait queue I go.
     

    Lynne M

    Moderator
    Moderator
    Joined
    Nov 4, 2001
    Thanks. This is our first time staying at Beach Club, staying club level, and staying in a 1 bedroom suite. I don't even know what the options would be. I guess they could tell me when I call? I just like being able to see and think about my choices before making a decision...lol. Thanks for all your responses! To the Walt wait queue I go.
    There isn't a set of options you must choose from when you make a request by phone. Just ask for what you want. And if there isn't anything specific that you want to ask for, there's no rule that says you have to make a request. I can't remember the last time I've made a request at a Disney resort, or at any hotel, really.

    The online check-in site just has a short, generic list of common requests that often aren't even specific to your resort.
     

    Summer2018

    DIS Veteran
    Joined
    Jun 29, 2017
    I have been trying to update my room location request for three days with no luck. The drop down selection has been blank each time. I contacted disney signature services and they said the system must be undergoing magical enhancements when I'm trying....but really? For three whole days? Anyone else having any problems? Thanks.
    I made all of my requests through my travel agent.
     
  • Smittolis

    DIS Veteran
    Joined
    Mar 2, 2017
    I know the website sees a lot of traffic, but it is riddled with issues and glitches! I'd hate to be in charge of that gig! haha...

    We use touring plans to fax our request over and have had good luck doing things that way, trying it again this year so I guess we will find out what happens!
     

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