Rise of the Resistance BOARDING GROUPS Superthread Part 1 *No Ride Spoilers Please* *PLEASE READ POSTS 1-4*

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How are those of you trying at home finding out what Boarding Group you're placed in? I get the page saying that the person(Me) is not in the park. Do I need to have my box unchecked on the prior screen that asks about who is in the party?
Playing at home you can't get an actual boarding group as you have to be tapped into the park to be eligible to ride. We are "getting in" only up to a point and then backing out. But it's helpful to learn the process and see what can go wrong. The other day while playing from home the app wasn't recognizing my loaded Aps and I was getting an error message.
 
A few more notes from this morning:

Shortly after 8am, there was a solid line at City Hall that was growing. I assume most complaints are about the BG process but haven’t heard what, if anything, is being done by guest services.

There was a small trickle of people exiting DL shortly after 8am. I heard a least 2 different groups complaining amongst themselves about not getting a BG. I wonder if this is a subset of local APs who just came over to try for a BG. Of course, maybe some of the people did get a BG and were just going to breakfast or to do something else for awhile.

Outside the Harbor gate there was still a solid stream of people walking into the park. Either they don’t care about RotR or don’t know they had to be there at 8am. But I’d find it hard to believe that all those people had no idea.
 
I think this critique I can agree with. I think the difference is the park hopping situation at disneyland. A lot less people buy non hopper tickets at DL. So now naturally everyone and their mom are going to start the day at Disneyland park to try for a boarding group. If I go to Disneyland for 5 days I’m gonna try for that ride every single day. If I go to world for 10 days, but I’m only planning HS for 2, then I’m only trying twice.
Exactly - plus it's a holiday weekend with a good number of APs in town. Very curious to see what happens in say two weeks on a Tuesday.
 

A few more notes from this morning:

Shortly after 8am, there was a solid line at City Hall that was growing. I assume most complaints are about the BG process but haven’t heard what, if anything, is being done by guest services.

There was a small trickle of people exiting DL shortly after 8am. I heard a least 2 different groups complaining amongst themselves about not getting a BG. I wonder if this is a subset of local APs who just came over to try for a BG. Of course, maybe some of the people did get a BG and were just going to breakfast or to do something else for awhile.

Outside the Harbor gate there was still a solid stream of people walking into the park. Either they don’t care about RotR or don’t know they had to be there at 8am. But I’d find it hard to believe that all those people had no idea.

I could believe it, Disney are advertising this massive new attraction, with no real mention of the insane process needed to ride it right now. Unless you frequent these boards, follow theme park twitter or go looking for the info from themselves, which let's be honest the vast majority of the general public won't, then you wouldn't really be aware of the madness.
 
I don't know why they didn't just do this from the beginning. Have an option on the app to "click for your chance to be entered into the boarding group lottery" once you scan into the park. Have it be a popup notification. Then, people who are interested can do that, and once the park opens, you get another popup letting you know if you "won" or not. It seems that would be a much smaller burden on their system and will allow for people to truly have a fair shot. Provide kiosks in the entrance plaza for people without the app.
They do a lottery at one of the Asian parks. This system wasn’t really intended to be a lottery.
Tokyo has a show lottery. You either go to a kiosk or on the app, scan in all your groups tickets, select the show and time, and cross your fingers! You can try for each show once per day. And honestly it is extremely frustrating! I had 7 park days; luckily I won the lottery for 3 shows, but there was one I didn’t get to see at all, and I never won the lottery for the parade/harbor show viewing areas. I have a friend who lives there, visits every day, and maybe wins once a month. I would never want that system to come to the US parks.

Yes, this BG system is currently frustrating, but it’s also the first weekend! I want to see how it goes during the week and in later weekends this winter!
 
I don't know why they didn't just do this from the beginning.
I'm gently taking exception to this one sentence.

In development, you have to code based on prediction, and I don't think anybody thought it would be this bad, even four days ago. This is the worst-case scenario. Even the six weeks at DHS didn't predict that this would be necessary.

If BGs are still available at 8:15am, you don't really need a lottery. And the FP system is already (comparatively) robust system - I can understand why they did it this way. (If someone thought that DL would only need to use BGs for a month - why would coding a different system be necessary?)

The lottery is a good idea, especially if it turns out that it remains like this for the near future (especially on weekends). If I were an IT manager, I would be staring at the numbers for the upcoming week and weekend and making the call next Monday to code out the lottery system on the chance that it remains this bad into the spring and summer.

But if this is only going to happen this weekend, it's certainly understandable that they didn't do it that way. It's a lot easier to make that prediction after the situation has already happened.
 
Several here are reporting waiting at spots past the usual pre-ROTR ropes, ie within Frontierland. I am wondering how much longer the morning crowds will warrant opening the entire park before the posted time, where people would only be able to try from the hub or along Main Street.
 
Several here are reporting waiting at spots past the usual pre-ROTR ropes, ie within Frontierland. I am wondering how much longer the morning crowds will warrant opening the entire park before the posted time, where people would only be able to try from the hub or along Main Street.
I am wondering the same thing....
 
I'm gently taking exception to this one sentence.

In development, you have to code based on prediction, and I don't think anybody thought it would be this bad, even four days ago. This is the worst-case scenario. Even the six weeks at DHS didn't predict that this would be necessary.

If BGs are still available at 8:15am, you don't really need a lottery. And the FP system is already (comparatively) robust system - I can understand why they did it this way. (If someone thought that DL would only need to use BGs for a month - why would coding a different system be necessary?)

The lottery is a good idea, especially if it turns out that it remains like this for the near future (especially on weekends). If I were an IT manager, I would be staring at the numbers for the upcoming week and weekend and making the call next Monday to code out the lottery system on the chance that it remains this bad into the spring and summer.

But if this is only going to happen this weekend, it's certainly understandable that they didn't do it that way. It's a lot easier to make that prediction after the situation has already happened.

I could counter that argument by referencing what happened when Disneyland did the SWGE preview "lottery" in May and what a mess that ended up being. Remember how the system basically crashed while people tried feverishly to get in over and over again? That was a good test of the demand for a system that would grant people "exclusive" access.

This is the same thing, essentially. They should have looked at what happened back in May and extrapolated out that if they intended to do a similar thing for this ride, it would be problematic. The least they could have done was boost the in park wifi coverage so that there aren't low signal or dead areas anywhere in the park. They didn't even do that.
 
I was very dissapointed that only 81 groups were called and it opened really late yesterday. The ride broke down at least 3 times then stopped calling groups at 830. It was a bad day to even try. I should have known better. I heard over 140 groups got in at Hollywood Studios yesterday. I am glad that they got things worked out. I hope Disneyland can follow their example. Im an AP so i will just try again in a couple months. If i lived closer i would try everyday before work.
 
I could believe it, Disney are advertising this massive new attraction, with no real mention of the insane process needed to ride it right now. Unless you frequent these boards, follow theme park twitter or go looking for the info from themselves, which let's be honest the vast majority of the general public won't, then you wouldn't really be aware of the madness.
I don’t buy the argument that there’s something bad about advertising the new ride even though it’s hard to actually ride.

Every popular thing is advertised when it opens and there is always an understanding that it may be hard to experience.

Popular movie? It’ll be crowded so get tickets in advance because you shouldn’t expect to walk up and get in.

Trendy new restaurant? It’ll be crowded so make a reservation because you can’t expect to walk up and get right in, they might even sell out of their signature item before regular closing time.

Hot new holiday toy? Better research when and where it’s available because it’ll sell out so you can’t just walk into a store and buy it.

New ride? It’ll be crowded so look into what it takes to ride because you can’t expect to walk up and get in. This has been true since at least the 1980s.

I mean, there’s enough issues for people who DO know what to do. Anyone who wanders in late and says “I didn’t know!” really has no one to blame but themselves.
 
I wonder if the ride will be open during Disneyland After Dark events.

I am also hoping for AP special access after the park closes in the future. Maybe in a year or so they will.
 
OK, so I'll just throw this one out there. I completely believe that Disney is not going to change a thing, and continue with the boarding passes. But here, for purposes of this board, is my suggestion.

Go ahead with the Boarding Passes. But limit them somewhat more than they currently are. Then also allow a Stand By line. Make it known that if you are in that line, there are no guarantees as to how long it may take before you get on the ride. Could be 3 hours, could be 8 hours. Then pick a time, say 2:00 PM, and say that each day, the Stand By line will be cut off, meaning no more people can enter it. So while it will be more difficult to get into a "guaranteed" boarding group, for those who MUST get on the ride that day, the Stand By line will be an option. You may spend half of your Disneyland day in that line, but for all intents & purposes, you will get on eventually.

That will make the Backup groups the least desirable place to be, since those will only get called if it's a good day for the ride, i.e. few breakdowns. My solution allows people an option. If people complained, Disney could say, "well the demand is just so enormous, there is no way we can accommodate every single visitor. But if you are willing to wait, the Stand By line will afford you the opportunity of riding at some point today.

Of course, it's not perfect, it's not ideal, but no process would be. But the way it is now, I think Disney is disingenuous by advertising a ride that it is both a time consuming process, with absolutely no assurance of success. And if you're unsuccessful in those 90 seconds, you're shut out for the next 16 hours, and nothing you can do about it.
 
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