Hello.
We are newbie crusiers going on our 1st cruise on the Dream in August 2012.
We received the below from
DCL last night. I am translating this as meaning that the stateroom we have already reserved was slightly larger, now considered a 4E – Deluxe Family Oceanview Stateroom with Verandah versus a 5E – Deluxe Oceanview Stateroom with Verandah and that is basically it. Assuming that this room had more sq feet than other 5Es and there were complaints (like BLT Lake View rooms on the 5th floor that don't see a Lake but see Bamboo Sticks) and Disney is responding accordingly by taking a room and just giving it a different category to a. set the proper expectation for the guest and b. probably charge a little more later (after October 18, 2011).
I am sure others received this as well. Our Stateroom is 5546. Safe to assume my translation is correct? Thanks!
We are excited you will be sailing with us and wanted to take a moment to let you know that over the next few weeks we will re-categorize several staterooms aboard the Disney Dream™ and the Disney Fantasy™. Our records indicate that you are booked in one of the staterooms that are being re-categorized.
It is important to note that the actual stateroom assignment will not change through this process; however the booking will be updated to reflect the new category. For your reference, here is a list of the new stateroom categories and a detailed listing of staterooms that are being re-categorized:
* Applies to even number staterooms only.
Guests who are currently booked in a stateroom in which the new category is now considered lower than the previous category will be receiving a refund of the cost difference back to their original form of payment and a revised confirmation once the change has been made. The process of making this change may take several weeks, but know that it will be coming in the near future.
Guests who are now in a higher category will not see a change in their rate or on their confirmations.
Please note that any future changes made to existing reservations are subject to the new rates. This change is valid for sailings after October 18, 2011, and cannot be applied to previous sail dates.