Magnum_PI
Private Investigator
- Joined
- Feb 23, 2020
- Messages
- 172
Editing with an update posted below so that it's at the top! :
UPDATE: So, thankfully, this was something we were able to work out with ABD as it turns out it was a system error on their end making it appear as if the "cancel for ever reason" wasn't paid for when we originally purchased the protection plan when we placed the deposit (although it definitely was!). Thanks to ABD guest services for sorting that out for us and averting a very large headache...!
That said, I'm still curious - where might you purchase a 'cancel for any reason' policy independently if you decided to go that route?
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Original post:
Unfortunately, writing in with another ABD headache. I called to PIF today (it's due 12/13, so this coming Monday), and just before handing over my card number, asked the vacationista to re-confirm that our vacation protection plan purchased through ABD includes the "cancel for any reason" bit.
We requested this explicitly when making the booking. We were assured that yes, it's included. We called several times last year to confirm this to be certain.
Then today I am told no, the standard coverage is there but not cancel for any reason. It cannot be added and no one can do anything. Sorry!
Does anyone have any concept of where we'd be able to buy this kind of coverage at this late hour? I'm not convinced I'm comfortable going without having that as a fallback. VERY frustrated after multiple confirmations that this isn't on our reservation - it was the ONLY reason we bought coverage via ABD...
UPDATE: So, thankfully, this was something we were able to work out with ABD as it turns out it was a system error on their end making it appear as if the "cancel for ever reason" wasn't paid for when we originally purchased the protection plan when we placed the deposit (although it definitely was!). Thanks to ABD guest services for sorting that out for us and averting a very large headache...!
That said, I'm still curious - where might you purchase a 'cancel for any reason' policy independently if you decided to go that route?
----
Original post:
Unfortunately, writing in with another ABD headache. I called to PIF today (it's due 12/13, so this coming Monday), and just before handing over my card number, asked the vacationista to re-confirm that our vacation protection plan purchased through ABD includes the "cancel for any reason" bit.
We requested this explicitly when making the booking. We were assured that yes, it's included. We called several times last year to confirm this to be certain.
Then today I am told no, the standard coverage is there but not cancel for any reason. It cannot be added and no one can do anything. Sorry!
Does anyone have any concept of where we'd be able to buy this kind of coverage at this late hour? I'm not convinced I'm comfortable going without having that as a fallback. VERY frustrated after multiple confirmations that this isn't on our reservation - it was the ONLY reason we bought coverage via ABD...
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