I love SW because of the flexibility. Before I booked with them, I was used to flights being pretty much set in stone after buying. You can change your flights completely, or get points/credit back if yours go down. I love that.
Last year DH and I each got the cc and the 50,000 points, and I bought 4 tickets from Omaha to San Diego and 4 tickets back from Anaheim to Omaha. Then, I found out that there was a big marathon in San Diego the first part of our trip (making our hotel really expensive) and Grad Nites at DL the last part. Flipping the trip would save us money and aggravation. I got on the SW website and made it so we flew into Anaheim first, and left from San Diego. So easy and no cost!
I have to say I did 24 hour checkin for our trip out I kind of messed up- I had 4 windows open (you have different conf #'s for everyone with points). I clicked on the button on each window, but I should have clicked on two buttons before moving on to the next person- we got somewhere in B, but then at the airport I was chatting and didn't notice them doing B, so we ended up boarding with C. The girls and I got the last row together and DH just a row away. On the way back with EBCI we got A15 or so. Doing EBCI both ways this year so I don't have to worry about it. Our girls are big enough now that it is not a big concern, but of course we would prefer to be close so we can talk and share any sort of entertainment/gum/snacks we bring.
We are flying on points again this year. DH has his own semi, so he charges $3000-$5000 fuel every month. We should be able to fly free every year or two. Plus I do e-Rewards and earn 500-1000 points every month.
I have to say a lot of their prices are not very budget, but if you watch you can do okay. Since we can go on points, we will put up with any seating hassles.