Pre Ordered Photo Pass Refund Question

[chloelovesdisney]

Does anyone know if a pre ordered photo pass CD is refundable? I ordered it, then changed my mind and also ordered the Photo Pass Plus to use instead. I'd like to cancel the first if possible, or upgrade it to the Plus for a future trip.

Thanks.

I will call them but their customer service is seemingly closed till Monday now.

 

[ses1230]

You can upgrade the regular photopass CD to photopass plus. From the faq:

Frequently Asked Questions:*
Q.* **I am visiting the Walt Disney World Resort and have already pre-purchased the Walt Disney World PhotoCD online, can I upgrade to the Disney PhotoPass+ Pre Arrival offer?**
R.***** Yes, if you are visiting the Walt Disney World Resort and have pre-purchased the Walt Disney World PhotoCD you may upgrade your PhotoCD to the Disney PhotoPass+ Pre Arrival offer by contacting our Guest Support team at 407-560-4300 or visiting the Contact Us section of our website.* You will need the name, phone number, and email address that was used to purchase the PhotoCD.

 

[chloelovesdisney]

You can upgrade the regular photopass CD to photopass plus. From the faq:

Frequently Asked Questions:*
Q.* **I am visiting the Walt Disney World Resort and have already pre-purchased the Walt Disney World PhotoCD online, can I upgrade to the Disney PhotoPass+ Pre Arrival offer?**
R.***** Yes, if you are visiting the Walt Disney World Resort and have pre-purchased the Walt Disney World PhotoCD you may upgrade your PhotoCD to the Disney PhotoPass+ Pre Arrival offer by contacting our Guest Support team at 407-560-4300 or visiting the Contact Us section of our website.* You will need the name, phone number, and email address that was used to purchase the PhotoCD.

Thank you! We are going with extended family in a few months so can always use the 2nd one for that trip. It will be my gift.