PORTOFINO BAY HOTEL INFO...FAQ`s and more.......

Does anyone know if the construction is still going on and how bad is it?
Construction is all done! My wife & I were there in March & everything is down. There were a few small items (minor things) they were working on but the scaffolding was down & all of the paths & areas were fully open. It looks fantastic! They did an awesome job!
 
Anyone done AMEX FHR lately? Just wondering what the $100 F&B looks like these days. Is it still basically good for a dinner anywhere other than Bice?
 
Anyone done AMEX FHR lately? Just wondering what the $100 F&B looks like these days. Is it still basically good for a dinner anywhere other than Bice?
We used it in November/December 2023. We got the daily free breakfast and used the credit for snacks at the pool. Got the late checkout. Welcome gift in room.
 

Just back from a great stay. We stayed CL and our room was SO far from the lounge. We had a little patio outside and overlooked the villa pool. Here are some cl menus I took a picture of if anyone is interested.
 

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Just back from a great stay. We stayed CL and our room was SO far from the lounge.
We just got back from a CL stay. SO far from the lounge, and I get the sneaking suspicion that we weren't the furthest. Disappointed in breakfast. No breakfast meats (i.e., bacon, sausage). No donuts. No waffles. No pancakes. I was expecting a breakfast like what we get at our Drury stays and this was definitely a cut (or more) below. Snacks, evening reception food, and dessert were solid. Evening reception drinks were subpar. Again, expected similar to Drury, and Drury was WAY better.
 
For the first time ever, I am disappointed over one of the hotels. I splurged on a bay view room. Looking just straight out the room, no bay view whatsoever. If I lean against the far right window I get a peek of the bay. I have attached pics. I asked at the desk if this is truly considered a “bay view” room. The guy said, “oh, you are in the PERFECT spot for the opera singers. That is perfect.” Ummmm…. No. So I tried the text line and they just replied, “it is a bay view room.” I am now so sad — I was spoiled by my amazing view at Epic. And the staff there went above and beyond. The staff here were like, “no, you’reIMG_3474.jpeg wrong. You got what you paid for.” And I really wish now I had NOT paid for it.
 

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For the first time ever, I am disappointed over one of the hotels. I splurged on a bay view room. Looking just straight out the room, no bay view whatsoever. If I lean against the far right window I get a peek of the bay. I have attached pics. I asked at the desk if this is truly considered a “bay view” room. The guy said, “oh, you are in the PERFECT spot for the opera singers. That is perfect.” Ummmm…. No. So I tried the text line and they just replied, “it is a bay view room.” I am now so sad — I was spoiled by my amazing view at Epic. And the staff there went above and beyond. The staff here were like, “no, you’re
I would go to the front desk and talk to them about your room and show them the pictures. If you get no where with the desk ask to speak to the manager. I have always found them be most helpful……looks like you are staying club lounge and those rooms are typically Bay View Villa rooms or overlooking the Villa Pool if possible.

Let us know how the Club Lounge is and if you were able to get your room situation settled to your liking.
 
For the first time ever, I am disappointed over one of the hotels. I splurged on a bay view room. Looking just straight out the room, no bay view whatsoever. If I lean against the far right window I get a peek of the bay. I have attached pics. I asked at the desk if this is truly considered a “bay view” room. The guy said, “oh, you are in the PERFECT spot for the opera singers. That is perfect.” Ummmm…. No. So I tried the text line and they just replied, “it is a bay view room.” I am now so sad — I was spoiled by my amazing view at Epic. And the staff there went above and beyond. The staff here were like, “no, you’reView attachment 994001 wrong. You got what you paid for.” And I really wish now I had NOT paid for it.

Who the heack wants to see the Opera singers from their room that`s supposed to have a Bay View!!! Balderdash Alice.

I hope by now you`ve spoken to someone and you get the room you booked!

Hope you`re having a wonderful time on this trip, despite the room issues!
 
I would go to the front desk and talk to them about your room and show them the pictures. If you get no where with the desk ask to speak to the manager. I have always found them be most helpful……looks like you are staying club lounge and those rooms are typically Bay View Villa rooms or overlooking the Villa Pool if possible.

Let us know how the Club Lounge is and if you were able to get your room situation settled to your liking.
I was not staying club lounge. The front desk were who told me about the view of opera singers. I did not talk to the manager as my kid was so wanting to just go to the parks. But I may try today. Thanks!
 
Everything else has been absolutely wonderful!

Glad to hear it Alice, this is a much deserved trip for you both 🥰

Tom was asking today when I mentioned you if you were back yet, I said she`s still there!!! I showed him the picture you posted on Davy and his drink, he couldn`t believe how he has grown, I think Tom thought he was still about 12!!!!!
 
Glad to hear it Alice, this is a much deserved trip for you both 🥰

Tom was asking today when I mentioned you if you were back yet, I said she`s still there!!! I showed him the picture you posted on Davy and his drink, he couldn`t believe how he has grown, I think Tom thought he was still about 12!!!!

lol I forget sometimes he is 18!

I actually drank it — he did not even want to try it. But I wanted the pic with him. Lol
 












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