I am sorry no offense to the good TAs out there, but I am jumping on the ANTI TA band wagon. I used to use an
AAA TA for our vacation planning, but now we don't unless we want her to just give us the booklet of vouchers. But honestly I am with you
DJFan88, I don't need a middle person going back and forth for us. It especially got frustrating back in
2012 POR refurb falling behind. It took forever to get everything strait. I had to go over her head and deal directly with everyone actually at the resorts and that was when I was still a regular guest there, before becoming a CM. Only with me doing so I got everyone info that was booked around that time relocated to Deluxes of their choice with the right people to talk to. It was probably a very bad time for TAs during that who had booked POR Royal Rooms. I love TAs for everything else. But the ones I have encountered do not stay up on their Disney Info.
Again I am not hating on TAs, just people who don't want to take the time and do research!