Checked out yesterday morning (12/1) after a 4 night stay in our beautiful Royal room. It was our first stay at POR, though we'd stayed at FQ twice before. We absolutely loved everything about the resort!!! Our Mousekeeper was wonderful and DD9 was thrilled with the towel bunny she received and the arrangement of her stuffed animals every day. We were in Parteree Place, room 9711. It was a corner room, very quiet and could not have been more convienent. We had a rental car, and never used the busses, so I cannot comment on bus service. We ate in the food court a few times and found all the food to be very good.
Our magic bands and FPP worked flawlessly. I was nervous, having heard stories from others about the bands not working. I loved being able to just swipe to enter our room, enter the parks and pay for food, drinks and merch. Our FPP picks were great. We made multiple changes on the fly and had no issues with them either.
The only issue I did encounter was in our refrigerator! We had one in our room that I think was new, because I found a strip of tape across the door. We stopped at Whole Foods prior to checking in to purchase allergy safe food for our trip. We filled our fridge and on the 2nd day we came back to our room to find that the power along that wall (dresser w/ tv, fridge and ceiling light over table) had gone out. I called it in and filled my cooler grocery bag with ice and transferred my food. Not knowing how long it had been out, or how long it would stay out, I didn't want to take chances. Maint. reset our power about 2 hours later and I restocked the fridge. The next day, we lost power to our entire room in the early morning. It wasn't very long, less than an hour, and I left the fridge full during this time. We went out that morning and came back midday to find that all of the food in our fridge had frozen solid!! For example, I had a box of 5 hard boiled eggs and ice had formed around all of them and frozen them into a block!! My daughters chicken tenders turned into Popsicles!!
We tried to thaw things out, but it most of what we had did not turn out well after being thawed.
I wound up losing about $50 worth of food.
I didn't speak with anyone at the front desk about these issues. We had such little time that I didn't want to use any of it over something that really couldn't be fixed. I'm wondering if I should contact guest relations now about the issue?
All in all, we had a magical time! It ended way too fast, and I cannot wait to return! We would absolutely return to POR!