This summer those of us on the 10-night France/Iceland/Norway had one of our Iceland ports cancelled. It was pretty frustrating. Apparently there was an issue with the dock not actually having been built. The kicker was that
DCL literally knew about it for MONTHS and didn't tell us until less than a week before departure. How did I know they knew? Well, because literally there was NO cruise ship dock and other lines were either cancelling the port or tendering.
This is on a cruise that already had a large number of sea days and to remove one of the Iceland days, which, let's be honest, is the main reason most people book that itinerary, was so disappointing. Like, I confess, I actually cried. And we got nothing. It was extra frustrating when I learned a couple months later of another DCL ship that missed a port (the Fantasy?) and they got some onboard credit and some kind of discount on a future cruise. Me? I got to file a claim with
trip insurance because our excursion wouldn't give us back our deposit. So I can relate to these cruisers' feelings.