VickiVoice
Earning My Ears
- Joined
- Feb 27, 2011
- Messages
- 42
Vicki, I called this morning and the points were NOT in the account. The guy who I spoke to was very helpful, he looked by my ssn, address...didn't find anything. I am not surprised, I think we both closed on the 13th and no administrative work is done on the weekends so this is only the 4th business day. He said to feel free to check back even later today. I asked him if he had any idea on average how long it was taking, and he said "It's definitely taking the full 5 days". I'm guess this is sort of a standard answer. They must be slowing down a little?
Let me know if you call today. They were very nice, it took a few minutes. I will update you tomorrow if I call...and if anybody else has any info on a recent points update with MS, please let me/us know!
Thanks for the update! I did close last Weds 3/13 (found out from the title company) and then got an e-mail from the resale broker on Saturday telling me I closed. They told me Saturday that I should wait a week to call. I was baffled at the answer I received last Tuesday about my name in the system with someone else's info, so I did call MS on Friday. I talked to 3 different people who were all very nice - MS and then 2 in MA. The third person - the woman entering in the points - was especially helpful and told me to call back Thursday - even gave me her direct line. She said she had over 150 accounts to enter and they were doing it in the order received. She and another woman were the only two people setting up accounts. I think I might wait till Thursday...unless you get points Today!

So - I have my spreadsheet of options with point values for an early June trip, late October, and heck - I might as well get ready to book Spring Break 2012 - the 11 month window is Sunday! It sure will feel nice to have these things booked!! And the best part, if there is ANY availability in June, I'll be 6 weeks from an awesome vacation!
