Online Dues Payment - CONFIRMED BUG, CALL

[Dean Marino]

The DVC Website is AGAIN having issues.

Scenario: You attempt to pay online with a CC. Your CCV STARTS with a ZERO.

FAIL - known issue with the DVC Website. You will see a CC Charge, followed within seconds by a CC debit.

The problem: DO NOT KEEP DOING THIS - your CC company, if they are good, will LOCK your account - perceiving an attack.

Instead? IF you have a CCV starting with a "Zero"? CALL CALL CALL CALL... Happened to us, Agent asked RIGHT out if our CCV started with a Zero, fessed up ("IT is having an issue")..... Basically? If your CCs CCV starts with a ZERO - CALL Member Services. Online Billing is broken. Again.

All personal opinion - I'm not necessarily right, no one else is necessarily wrong - do what you choose to do.

 

[CarolMN]

Thanks for sharing - let's try to keep this near the top of the forum for a while so that no one else ends up frustrated or on the wrong side of a credit card account lock out.

 

[DebbieB]

I tried paying with gift cards online last week. My balance was $1,619. I combined my gift cards to $1000 and $650. I tried the $1,000 card number and it said payment denied. I didn't want to fool around, I called member accounting and they put them through.

 

[ScubaCat]

Scenario: You attempt to pay online with a CC. Your CCV STARTS with a ZERO.

The developer used a numeric (integer) field instead of a 3-character string. Sheesh. 50 disney dollars says that coding was outsourced.

 

[KAT4DISNEY]

I tried paying with gift cards online last week. My balance was $1,619. I combined my gift cards to $1000 and $650. I tried the $1,000 card number and it said payment denied. I didn't want to fool around, I called member accounting and they put them through.

edit - used GC into DVA first.