tracipierce
DIS Veteran
- Joined
- Apr 6, 2007
- Messages
- 1,250
Just a reminder to anyone who orders a cake.
PLEASE PLEASE PLEASE call and confirm your order.
I celebrated my FIRST ANNIVERSARY in WDW.
I had dreamed of a Disney wedding cake, you know the rolled fondant cake with the embossed Mickey's on it.
Having tea there was my only chance of getting one since I wasn't having dinner there and they don't deliver.
We will just say, they did not make my cake. Management was rude to me, and all I did was cry during tea. When they came out to tell me they lost everything I was crushed.
It did not ruin my vacation or my anniversary, I was just so let down and disappointed.
Linda, from the bakery, heard a bit about it days later, before I left. And I had called her. She had the order IN FRONT OF HER at that very moment and they did have it. No one can explain why it got screwed up. But it did.She was there on that Sunday and no one tried to contact her, call her or even page her.
I had called her to ensure that my credit card wasn't going to be charged since I had to give them the # to secure everything. I didn't want them to later find the cake and assume I never showed up and then charge me.
She is mad. I am mad and disappointed.
I have talked to all levels of management and people from all over have been calling about it.
I hope that no one EVER has to experience this.
So please call.
Now they are trying to right their wrong. I have told them I don't want anything out of them, I just don't want this to happen to anyone else.
I'm so sorry to hear this, its just horrible that this has happened to you, especially on your first anniversary. I have ordered a cake with Linda for the 8th Sept for my DD's 6th birthday, I know how excited we are about it. I will definitely be calling once I'm there to confirm the order now, I would be so upset if there was no cake waiting for us.
Thankyou for letting us know this
