October 11, 2014 7-Night Southern Caribbean Cruise on Disney Magic (San Juan)

The hubby and I pulled the plug and booked our 1st B2B. We were going to fly in to Puerto Rico a day or two early but we like the idea of having another sea day and the stop at CC. It's been awhile since we sail on the Magic and can't wait to sail on her again. Now I need to start working on finishing our plans for our February cruise. TTFN
 
My TA has confirmed that my repo cruise prices does not include pre-paid gratuities. I have asked her to check with DCL why the "Government Taxes & Fees" are so much higher for the 3-night than for the 7-night.

Whether the figure is made up from a percentage (like sales tax) or port charges, or a combination of both, I'd still expect the shorter cruise, with fewer ports, to have lower taxes and fees.

I'm sure DCL will have an answer. But it's always worth asking the question. I was on the 2008 WB Panama where DCL tried to charge passengers twice for the Panama Canal crossing fee. They argued and argued but finally had to admit they were in error and refunded the additional amount.

I agree that something is not right with the 3-night repo taxes & fees. It's $290.91 for 2A 1C. That's HIGH. A normal 3-night on the Dream - taxes & fees are $186.66. A 7-night Southern taxes/fees are $228.66; an Eastern on the Fantasy are $246.36.

Wonder what the deal is??

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I agree that something is not right with the 3-night repo taxes & fees. It's $290.91 for 2A 1C. That's HIGH. A normal 3-night on the Dream - taxes & fees are $186.66. A 7-night Southern taxes/fees are $228.66; an Eastern on the Fantasy are $246.36.

Wonder what the deal is??

Sent from my iPhone using DISBoards

When I asked I was told because it's not a closed port :confused3 I wonder what the real answer is?
 
I agree that something is not right with the 3-night repo taxes & fees. It's $290.91 for 2A 1C. That's HIGH. A normal 3-night on the Dream - taxes & fees are $186.66. A 7-night Southern taxes/fees are $228.66; an Eastern on the Fantasy are $246.36.

Wonder what the deal is??

Could it be DCL is expecting a high vacancy rate for the 3 night cruise so they have to spread the cost over fewer passengers?
 

I thought ports charge fees on a per person basis... So it wouldn't matter to DCL

In that case it wouldn't matter. I thought maybe DCL was charged a flat rate and spread the cost on a per person basis.:confused3

I couldn't resist teasing Alison that she should join us since AA does fly to San Juan.
 
In that case it wouldn't matter. I thought maybe DCL was charged a flat rate and spread the cost on a per person basis.:confused3

I couldn't resist teasing Alison that she should join us since AA does fly to San Juan.

I remember a story about carnival maybe pulling out of a port because they were raising the port charges like $1 per person... That's why I am thinking that. Not sure though

She should def come!! :)
 
I agree that something is not right with the 3-night repo taxes & fees. It's $290.91 for 2A 1C. That's HIGH. A normal 3-night on the Dream - taxes & fees are $186.66. A 7-night Southern taxes/fees are $228.66; an Eastern on the Fantasy are $246.36.

Wonder what the deal is??

I'm reassured to know that it isn't just me who thinks this is odd.


When I asked I was told because it's not a closed port :confused3 I wonder what the real answer is?

My TA asked. DCL said they "thought" it could be because it is isn't a closed loop cruise and that Port Canaveral port charges are higher than San Juan.

But how can departing San Juan, calling into Castaway Cay, and arriving in Port Canaveral cost more than departing San Juan, calling into 4 other ports, and arriving back into San Juan?

DCL shouldn't "think", they must know. They are the ones who have come up with these figures.

I don't have an issue with the overall cruise price but I don't like being asked to pay for something without being given full details. By comparison, I have a transatlantic airfare booked for later this year where the airline clearly breaks down the government charges into the 9 individual components (yes, 9 separate government taxes/fees on one airfare!). So I can see exactly what I'm being charged for, and by which government, and it's clear that these charges have not been imposed by the airline.

Without a similar breakdown from DCL, I can't help but suspect that they are padding out the cruise fare and hiding it behind "taxes".


Could it be DCL is expecting a high vacancy rate for the 3 night cruise so they have to spread the cost over fewer passengers?

If this is the case then it is the cruise fare which should be higher. Taxes are a separate issue, and DCL should only be charging passengers the taxes which they have to pass on to the authorities.

But they don't have an unblemised record on this. For the 2008 WB Panama Canal cruise, the canal fee was increased after people had already booked. Instead of charging passengers just the additional cost, DCL added the whole amount on again - so passengers were charged twice for the same 'tax'. DCL insisted and insisted that this wasn't the case although quite clearly it was. They did eventually back down but it took the involvement of passengers and TAs (DUL in particular) and, I believe, the media, before they admitted the error.

DCL's finance people are not infallible. But getting them to actually look at the discrepancy is the problem. I'd like a full breakdown of exactly what those "Government Taxes & Fees" consist of, but I don't suppose I will get one. Without that breakdown then I will continue to believe that the true answer as to why the figure being charged by DCL is so high is, "Because we can".
 
I thought I'd try the direct approach with DCL so have just sent this enquiry through their website:

Could you please provide me with a full breakdown of the "Government Taxes & Fees" for each of the 2 cruises I have booked in October 2014: 25163022 (7 night Southern Caribbean) and 25333328 (3 night repositioning).

I do not understand why the figure for the 3 night cruise ($193.94) is so much higher than for the 7 night cruise ($154.22). I do understand that different ports charge different fees but it does not seem right that a cruise which leaves San Juan, calls into Castaway Cay and ends in Port Canaveral, should incur higher fees than one which leaves San Juan, calls into Antigua, Grenada, Barbados, St Kitts and ends in Port Canaveral.

A full breakdown for each cruise will hopefully help me understand exactly what charges DCL will be collecting from me and to which authorities they will be passed.

Many thanks.

It will be interesting to see whether they do provide the full breakdown I've requested. There really isn't any reason why they shouldn't, but I'm not holding my breath.

(Oops! I've just spotted my mistake - the 7 night ends in San Juan, not Port Canaveral.)
 
I thought I'd try the direct approach with DCL so have just sent this enquiry through their website:



It will be interesting to see whether they do provide the full breakdown I've requested. There really isn't any reason why they shouldn't, but I'm not holding my breath.

(Oops! I've just spotted my mistake - the 7 night ends in San Juan, not Port Canaveral.)

Wait for it... Wait for it... I can see it coming down the pipe now. Wait for it...

Stand by to receive the typical...

"Thank you for your interest in our operations, we are unable to provide an answer to your question due to overwhelming customer requests to not share that information."...

Response letter.
 
Hi every1! I'm very new at this. We are very excited to say we are planning on doing this cruise but haven't booked it yet. We are leaving for vacation to VA to visit family..they are planning on doing this cruise too..this will be our very FIRST cruise and we are very excited!! We are a family of 4..my husband, myself and our 2 boys (13 & 11-time of cruise)..we would love to do the FE and also the "traveling gnome" magnet thing I read about on here..can't wait to cruise n make some new friends :)
 
Hi every1! I'm very new at this. We are very excited to say we are planning on doing this cruise but haven't booked it yet. We are leaving for vacation to VA to visit family..they are planning on doing this cruise too..this will be our very FIRST cruise and we are very excited!! We are a family of 4..my husband, myself and our 2 boys (13 & 11-time of cruise)..we would love to do the FE and also the "traveling gnome" magnet thing I read about on here..can't wait to cruise n make some new friends :)

I will add you to the roaming gnome, I just need your room number.
 
I really want to book the 3 night repo but can't help but think it isn't worth the money, although cc and another sea day would be lovely. For my family a r/t from PC to Bahamas 3 night is the same as the repo 3 night. My head says wait for a discount, my Disney heart says do it so you have your room for the second leg. :crazy2:
 
Listen to your heart now.

You can let your head watch rates and reconsider up until PIF date.
 
Hi everyone! My travel buddy and I just booked this cruise! It will be our
7th with the Dream December 2012 being our latest. I can't belive we don't have any cruises planned for this year! Oh well, we will have a week at WDW this December. We met some friends on our last cruise who said they were seriously considering this Southern Caribbean cruise. I just emailed them that we had booked, so I hope to hear that they have too! Anyway, let the count down begin!
 
Welcome to all our new cruisers! :wave2:

We're really excited to see these ports.
 

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