not a fan of fast pass plus

[Vidia2]

yes and no because there are plenty of people who stay off site that come to Disney all the time and there are plenty that only go once.

Yes and no? I give up. Anyway, the issue of how much money offsite vs onsite guests hand over to Disney has been debated too many times to count.

 

[jco_direwolf]

Another member here felling just like you. We will hold our membership for a little while to see if Disney comes to their senses. If not, our family has unanimously voted to sell or like you said, use it as a resting place and visit other areas!

I love DVC but if my plan was to use my timeshare as a place to sleep. I wouldn't pick DVC. I'd sell if I truly felt the way you are expressing there are less expensive TS in the area that are just as good just not part if the mouse.

I'd take a look at the marriott Vaction club. Infact I seriously considered them before deciding I really wanted the mouse and specifically AKL.

 

[3happydancers]

I love DVC but if my plan was to use my timeshare as a place to sleep. I wouldn't pick DVC. I'd sell if I truly felt the way you are expressing there are less expensive TS in the area that are just as good just not part if the mouse.

I'd take a look at the marriott Vaction club. Infact I seriously considered them before deciding I really wanted the mouse and specifically AKL.

What I mean is I would not necessarily use my timeshare for Florida. I'd use it to travel. For example, I can easily go to Hershey Park and stay on property there, enjoy Hershey Park as well as the many things to do in PA. I don't really need another timeshare (although I am sure the Marriott Vacation Club is very nice). I do like DVC in that I am not tied to a specific week. I can choose any time of year to travel and my timeshare is paid in full. But thanks for suggestion!!!

 

[Portugal1000]

How could you only get 1 or 2 rides each day? Unless you were arriving at 7 pm, or only go on national holidays, you must be positively clueless on where the ride entrances are. Even arriving at 2, there are FPs available, and you can get one every 2 hours. Not to mention the last hour of the day is usually a ride feast.

Anyone who wasn't even trying could get 6 passes a day if you arrived close to park open. The park is almost always open 12 hours, divide by 2 hours.... If you get there at RD, you can get 3 in the first 2 hours alone.

If you show up in the afternoon, you SHOULD get very few FPs. And even with FP+, if you show up late! you get 3, and really shouldn't get anymore. I know some people are more than happy paying over $20 per ride (best case with a 7 day ticket), but not me. I absolutely will NOT pay $60 for my family to ride Big Thunder. That's positively insane.

-Jason

We were there from 22 July to 13 August lat year and were probably in the main 4 parks 10 times and the 2 water parks 5 time. It was a very busy time. My 13 year old son rode 158 rides. By no means did we spend all day. We either went in the mornings or at night and utilised fast pass as much as we could. Those days are gone sadly and no way I would visit during that period again until I have read lots of first hand experiences of off site guests. This year we have 24 nights and will go to st petes for a week and rest of time at SW, Universal , DC, Aquatica and a Disney water park annual pass. I will miss Disney but not paying a thousand pound and only getting 3 fast passes that I have to queue for after onsite guests have had 60 days to choose. I know there has to be perks for paying 4 times as much to stay on site but think its crazy to alienate off site guest. Either way we will have a fantastic time in Florida.

 

[3happydancers]

I love DVC but if my plan was to use my timeshare as a place to sleep. I wouldn't pick DVC. I'd sell if I truly felt the way you are expressing there are less expensive TS in the area that are just as good just not part if the mouse.

I'd take a look at the marriott Vaction club. Infact I seriously considered them before deciding I really wanted the mouse and specifically AKL.

Oh, and we actually love AKL (some may not), but we love the club level and the savannah. The other resort I love is the Beach Club.

 

[Joe Dirt 1972]

bump

 

[DisMN]

And here is what I've attempted to post on the Disneyworld Facebook page. They won't allow my post because it's considered "abusive" or "spammy"...their words not mine.


Disney has pooped the bed with this newest fastpass garbage. We are heading into day 4 of our trip with an iPhone app that won't link us to squat, and we are stuck with annual passes and no way to make fastpass reservations or restaurant reservations. When you agree to using the new My Disney Experience app you are giving away your ability to use all the other Disney sites with your login. I can no longer go to the old online Disneyworld.com site to make my reservations there instead. Locked out entirely.

And THEN you are now limited to three passes per day with just ONE headliner ride and all your rides must be in the same park. So much for park hopping.
Oh sure you can choose to wait in line but the lines are worse than anything we've ever experienced especially the fastpass lines!

Now if you are unable to use your app, you're stuck with going to concierge every day and asking for THEM to make your party some fastpass reservations. (I really felt like I was begging. A very humiliating experience when I knew most people were able to do this on their own and we were stuck at the mercy of whomever was behind the counter that day.)

All in all are to the point where if THIS is where the Disney parks are headed we will be selling our DVC. A very disappointing trip with a sad discovery of just how foolish and inept and unaware management has become.
(CEOs out of touch or greedy? Take your pick, either way I don't have much confidence that the parks will ever be the same after this fiasco.)

 

[xie]

And here is what I've attempted to post on the Disneyworld Facebook page. They won't allow my post because it's considered "abusive" or "spammy"...their words not mine.


Disney has pooped the bed with this newest fastpass garbage. We are heading into day 4 of our trip with an iPhone app that won't link us to squat, and we are stuck with annual passes and no way to make fastpass reservations or restaurant reservations. When you agree to using the new My Disney Experience app you are giving away your ability to use all the other Disney sites with your login. I can no longer go to the old online Disneyworld.com site to make my reservations there instead. Locked out entirely.

And THEN you are now limited to three passes per day with just ONE headliner ride and all your rides must be in the same park. So much for park hopping.
Oh sure you can choose to wait in line but the lines are worse than anything we've ever experienced especially the fastpass lines!

Now if you are unable to use your app, you're stuck with going to concierge every day and asking for THEM to make your party some fastpass reservations. (I really felt like I was begging. A very humiliating experience when I knew most people were able to do this on their own and we were stuck at the mercy of whomever was behind the counter that day.)

All in all are to the point where if THIS is where the Disney parks are headed we will be selling our DVC. A very disappointing trip with a sad discovery of just how foolish and inept and unaware management has become.
(CEOs out of touch or greedy? Take your pick, either way I don't have much confidence that the parks will ever be the same after this fiasco.)

Interesting that they have some sort of automated screening on the posts? Or are they moderating the Facebook comments now and rejecting them by hand if they are negative?

We sold our DVC in 2009. We were using our points to go for 10-14 days every September. After they started free dining (which at the time included table service) and took away most of the DVC member discounts that were available in the late 90's and early 2000's, we did the math and realized we were paying a bloody FORTUNE for that 10 day stay as compared to people who were getting screaming deals on discounted vacation packages with free dining during the same 10 days we were there. It just didn't make sense to keep it anymore. On top of that, we had some very bad experiences in the DVC units (such one BCV stay where we didn't have a working toilet the whole trip and they refused to move us, instead expecting us to patiently sit in the room night after night while they continued to work on the plumbing - at one point they even pulled the toilet - we spent the entire week going to the downstairs lobby to use the bathroom).

Now, with all this, and we've cancelled our next two trips to WDW, I'm doubly glad we sold those points when we did.

 

[3happydancers]

And here is what I've attempted to post on the Disneyworld Facebook page. They won't allow my post because it's considered "abusive" or "spammy"...their words not mine.


Disney has pooped the bed with this newest fastpass garbage. We are heading into day 4 of our trip with an iPhone app that won't link us to squat, and we are stuck with annual passes and no way to make fastpass reservations or restaurant reservations. When you agree to using the new My Disney Experience app you are giving away your ability to use all the other Disney sites with your login. I can no longer go to the old online Disneyworld.com site to make my reservations there instead. Locked out entirely.

And THEN you are now limited to three passes per day with just ONE headliner ride and all your rides must be in the same park. So much for park hopping.
Oh sure you can choose to wait in line but the lines are worse than anything we've ever experienced especially the fastpass lines!

Now if you are unable to use your app, you're stuck with going to concierge every day and asking for THEM to make your party some fastpass reservations. (I really felt like I was begging. A very humiliating experience when I knew most people were able to do this on their own and we were stuck at the mercy of whomever was behind the counter that day.)

All in all are to the point where if THIS is where the Disney parks are headed we will be selling our DVC. A very disappointing trip with a sad discovery of just how foolish and inept and unaware management has become.
(CEOs out of touch or greedy? Take your pick, either way I don't have much confidence that the parks will ever be the same after this fiasco.)

It couldn't hurt to write Disney to let them know how you feel. I did but not in a mean way. I just stated my disappointments and made some suggestions.
I know some are loving the new system, some are having great problems, and some have the patience of a saint.

For us, no matter how Disney tries to sell their FP+ system, we fail to see the PLUS part. How is restricting us to one park and 3 FP's while disallowing us to use the 3 FP's how we like, a plus? The only possible benefit is that you don't have to go from ride to ride to pull a fast pass but now people have to stand in FP+ lines trying to either book rides or make changes (if you don't have a smart phone; and many people still do not, or if you are staying off-site). Now more than ever, people have their heads in their devices. Some have reported spending 1-2 hours on their phones trying to make changes. How is this a plus? I guess if you love being attached to phones and devices then all is good.

With the old system, we were always able to ride AT LEAST 3 headliner rides, some multiple times on top of enjoying many other attractions. Now, you may be able to but, not without making reservations months ahead, and either making RD or EMH would have to be a must.

According to other posts, some have been fortunate enough to move along on the fast pass kiosk lines, others report waiting on looong lines or just witnessing the lines. Disney can't seem to keep up with the demand to the point that they finally realized they needed to assign additional cm's. I do commend them for acting on the problem but I think Disney should have been better prepared before rolling out this new system. Far too many problems exist yet many who have spent countless hours on lines trying to fix a problem(s) are losing valuable vacation time. I can't say I will be that patient if I am faced with this especially since these problems have been on going for some time now. We never had these problems with the FP- system (or with our KTTW cards.)

Ultimately, I am hoping that in the months to come, Disney will address these issues and make changes accordingly but if not, and our experience in August proves to be disappointing, then we will move on but that is just us and our choice. This is not to say that others who love the new system shouldn't do what is best for them. I wonder what we will all think a year from now???

 

[d-r]

i am sorry that the people staying off prop and fla residents don't like the fp+ system. you must remember to look at the money. disney does not make any money from the off prop. resorts or time shares but they do make money from the disney resorts and dvc owners. these people financially support disney. i do realize that florida residents would like a free ride also, but they get a really big discount on park passes and aps. try to remember that disney must have money to continue all the good things.

we have been coming to disney 2 to 4 times a yr and spending a lot of money to stay on prop, plus the food on prop and park passes. in the last 3 or 4 yrs. we were lucky to get on 1 or 2 rides each a day because the lines were so long. we do enjoy the beauty of all the things we see and shopping in the world, but we want a ride or two once in a while. for the first time in many yrs we were able to enjoy a few rides as well as a the sites.

When travel bottomed out it was the AP holders and florida residents who kept that place open. I remember whole sections of resorts being closed. All it takes is everyone being afraid of terrorists or the economy sinking and Disney will be hoping for those AP holders and florida residents again. In times of plenty they should be investing the money in new attractions and infrastructure instead of in ways to benefit the casual visiter at the cost of the most loyal.

 

[ilovemk76]

And here is what I've attempted to post on the Disneyworld Facebook page. They won't allow my post because it's considered "abusive" or "spammy"...their words not mine.


Disney has pooped the bed with this newest fastpass garbage. We are heading into day 4 of our trip with an iPhone app that won't link us to squat, and we are stuck with annual passes and no way to make fastpass reservations or restaurant reservations. When you agree to using the new My Disney Experience app you are giving away your ability to use all the other Disney sites with your login. I can no longer go to the old online Disneyworld.com site to make my reservations there instead. Locked out entirely.

And THEN you are now limited to three passes per day with just ONE headliner ride and all your rides must be in the same park. So much for park hopping.
Oh sure you can choose to wait in line but the lines are worse than anything we've ever experienced especially the fastpass lines!

Now if you are unable to use your app, you're stuck with going to concierge every day and asking for THEM to make your party some fastpass reservations. (I really felt like I was begging. A very humiliating experience when I knew most people were able to do this on their own and we were stuck at the mercy of whomever was behind the counter that day.)

All in all are to the point where if THIS is where the Disney parks are headed we will be selling our DVC. A very disappointing trip with a sad discovery of just how foolish and inept and unaware management has become.
(CEOs out of touch or greedy? Take your pick, either way I don't have much confidence that the parks will ever be the same after this fiasco.)

And you are surprised? Your first sentence was a complete turn off. If this is how you are in person, you will never get your problem fixed.

My friends are amazed at how often I get extras from customer service. I never tell them they "pooped in their bed".

This letter is a great lesson in how not to complain to a company.

 

[MichelleVW]

And you are surprised? Your first sentence was a complete turn off. If this is how you are in person, you will never get your problem fixed.

My friends are amazed at how often I get extras from customer service. I never tell them they "pooped in their bed".

This letter is a great lesson in how not to complain to a company.

Seriously! My family was locked out of room for about 30-40 minutes due to some weird glitch in our reservation one day on our last trip. I was obviously annoyed but I was still nice to the people helping me...it wasn't their fault. They gave me a $150 credit for our trouble! I never asked for it, or demanded anything...but was very happy with it!!

 

[skilesare]

We are heading into day 4 of our trip with an iPhone app that won't link us to squat, and we are stuck with annual passes and no way to make fastpass reservations or restaurant reservations. When you agree to using the new My Disney Experience app you are giving away your ability to use all the other Disney sites with your login. I can no longer go to the old online Disneyworld.com site to make my reservations there instead. Locked out entirely.

I don't think this is true. I use the app and disneyworld.com to do all my reservations. I can use both and am not locked out of anything. Is this an AP thing?

 

[jtowntoflorida]

I don't think this is true. I use the app and disneyworld.com to do all my reservations. I can use both and am not locked out of anything. Is this an AP thing?

No, I think you're misunderstanding what the poster is saying. Once you go into the My Disney Experience website, the old Disney website is no longer available to you...which makes sense, because as far as I know the old website was taken offline last year (or maybe it was the year before). For awhile when they were rolling out the My Disney Experience website, guests could still find a back way into the old website, which wasn't as clunky and glitchy as MDE so it was easier to make reservations, etc., but that's no longer a possibility. MDE also does consolidate all your Disney logins into one place, which has led to problems for some people, with having multiple logins, etc.

 

[Shaden]

And you are surprised? Your first sentence was a complete turn off. If this is how you are in person, you will never get your problem fixed.

My friends are amazed at how often I get extras from customer service. I never tell them they "pooped in their bed".

This letter is a great lesson in how not to complain to a company.

Seriously! My family was locked out of room for about 30-40 minutes due to some weird glitch in our reservation one day on our last trip. I was obviously annoyed but I was still nice to the people helping me...it wasn't their fault. They gave me a $150 credit for our trouble! I never asked for it, or demanded anything...but was very happy with it!!

Are you kidding me !? Where did the PP say that's what she said TO THE CMs !?!?!? She didn't. That's what she tried to post on facebook.

If you have been following the posts at all you would know that she has actually tried multiple times to get this sorted out.

And even if she was abrasive with the CMs, they deal with it, and should still give her excellent service, this is Walt Disney World, a place where you pay THOUSANDS of dollars to go, and when their system doesn't work, and is screwing up your vacation, you have every right to be upset.

 

[DisMN]

Lol whatever kiddos. I'm sweet as sugar and feel terrible for the cast members. They are doing their best for everyone but they can NOT seem to fix my account.
While I stood there 2 hours the first day, 1 hour the second day, one more hour that evening and then 2 hours yesterday afternoon you should have heard the bizarre conversations I overheard between CMs and guests.
Several were that somehow the odd person has been added to some accounts here and there.
One account was lost and they "found" his account under someone else with the same name BUT this gentleman had Dr in front of his name. THAT is how they found his account.
Same man they had an infant in his room. He looked puzzled as he told them his children were 5 and 9. They fixed that and then asked him about another guest in his room. That, it turns out was his mother in law arriving this weekend. NOT staying in his room. This exchange lasted 45 mins but was going on when I got there so I don't know exactly how long he had to put up with this silliness.
All I know is when he left the counter he nearly ran...I think he was probably scared what else he was going to encounter on his vacation.

The person on the other side of me was leaving the next day but something wasn't letting her make any fastpass reservations. She stood there for one hour or more as they tried to get her some. She and her little girls really wanted to get in some favorite rides before they headed to the airport.
In the end the CM apologized and said there was nothing else she could do.

This is only an example of what I encountered during one of my hours at guest services.
Awesome news for those of you who have experienced not a single blip but to those of us who have please have a bit of compassion or at least don't think of us as jerks because we get mad about the situation!

This garbage is far and beyond what I EVER thought I would encounter here.

We are in our fourth day and we are still unable to use the MDE app or anything connected to it. Am pretty ding dong sure we are NOT alone.

This feels very much like a psychology class social experiment at this point. Lol
I have given up on the app and am now 100% dependent on the kind cast members at guest services. Thank god they've all been very kind and as accommodating as they can be when I've needed to use them.

 

[belle1528]

Lol whatever kiddos. I'm sweet as sugar and feel terrible for the cast members. They are doing their best for everyone but they can NOT seem to fix my account. While I stood there 2 hours the first day, 1 hour the second day, one more hour that evening and then 2 hours yesterday afternoon you should have heard the bizarre conversations I overheard between CMs and guests. Several were that somehow the odd person has been added to some accounts here and there. One account was lost and they "found" his account under someone else with the same name BUT this gentleman had Dr in front of his name. THAT is how they found his account. Same man they had an infant in his room. He looked puzzled as he told them his children were 5 and 9. They fixed that and then asked him about another guest in his room. That, it turns out was his mother in law arriving this weekend. NOT staying in his room. This exchange lasted 45 mins but was going on when I got there so I don't know exactly how long he had to put up with this silliness. All I know is when he left the counter he nearly ran...I think he was probably scared what else he was going to encounter on his vacation. The person on the other side of me was leaving the next day but something wasn't letting her make any fastpass reservations. She stood there for one hour or more as they tried to get her some. She and her little girls really wanted to get in some favorite rides before they headed to the airport. In the end the CM apologized and said there was nothing else she could do. This is only an example of what I encountered during one of my hours at guest services. Awesome news for those of you who have experienced not a single blip but to those of us who have please have a bit of compassion or at least don't think of us as jerks because we get mad about the situation! This garbage is far and beyond what I EVER thought I would encounter here. We are in our fourth day and we are still unable to use the MDE app or anything connected to it. Am pretty ding dong sure we are NOT alone. This feels very much like a psychology class social experiment at this point. Lol I have given up on the app and am now 100% dependent on the kind cast members at guest services. Thank god they've all been very kind and as accommodating as they can be when I've needed to use them.

This just sounds like a nightmare!! I am honestly shocked Disney of all companies rolled something out like this without being 100% certain it would work! Thankful we haven't made any definite plans to go yet this year.

 

[larryz]

Lol whatever kiddos. I'm sweet as sugar and feel terrible for the cast members. They are doing their best for everyone but they can NOT seem to fix my account.
While I stood there 2 hours the first day, 1 hour the second day, one more hour that evening and then 2 hours yesterday afternoon you should have heard the bizarre conversations I overheard between CMs and guests.
Several were that somehow the odd person has been added to some accounts here and there.
One account was lost and they "found" his account under someone else with the same name BUT this gentleman had Dr in front of his name. THAT is how they found his account.
Same man they had an infant in his room. He looked puzzled as he told them his children were 5 and 9. They fixed that and then asked him about another guest in his room. That, it turns out was his mother in law arriving this weekend. NOT staying in his room. This exchange lasted 45 mins but was going on when I got there so I don't know exactly how long he had to put up with this silliness.
All I know is when he left the counter he nearly ran...I think he was probably scared what else he was going to encounter on his vacation.

The person on the other side of me was leaving the next day but something wasn't letting her make any fastpass reservations. She stood there for one hour or more as they tried to get her some. She and her little girls really wanted to get in some favorite rides before they headed to the airport.
In the end the CM apologized and said there was nothing else she could do.

This is only an example of what I encountered during one of my hours at guest services.
Awesome news for those of you who have experienced not a single blip but to those of us who have please have a bit of compassion or at least don't think of us as jerks because we get mad about the situation!

This garbage is far and beyond what I EVER thought I would encounter here.

We are in our fourth day and we are still unable to use the MDE app or anything connected to it. Am pretty ding dong sure we are NOT alone.

This feels very much like a psychology class social experiment at this point. Lol
I have given up on the app and am now 100% dependent on the kind cast members at guest services. Thank god they've all been very kind and as accommodating as they can be when I've needed to use them.

Good thing it's only a test, and no actual vacations were harmed in the process...

 

[jco_direwolf]

Good thing it's only a test, and no actual vacations were harmed in the process...

I do not understand why Disney keeps saying this is a "Test". It looks and feels and smells like a phased deployment. If you are "testing aspects of the system" then I would expect an end date.

 

[ArwenMarie]

I do not understand why Disney keeps saying this is a "Test". It looks and feels and smells like a phased deployment. If you are "testing aspects of the system" then I would expect an end date.

So they can just keep blaming everything on the test, never taking responsibility for anything that goes wrong, not having to compensate people for lost vacation time, etc.