Via Napoli is currently my favorite restaurant at Epcot. The food is scrumptious! Last time we were there (December 2013) we had a wonderful server named Guido. He was amazing. This time...a different server...and not so amazing. I was so underwhelmed with this fella. He really made me feel like we were a huge inconvenience. And when we said we were just splitting a pizza it was as if we just told him his cat died.
A peek into the kitchen of Via Napoli
Anyhow, I ordered a Strawberry Acqua Fresca and Jim ordered a Coke. The Acqua Fresca looked so light and refreshing from across the room. When it arrived I took a sip and was totally turned off. It was warm...blegh...and it had an overwhelming chemical/artificial sweetener taste to it. Ew. When our server returned I requested a glass of ice water with lemon and Jim also requested bread. The server did take the Acqua Fresca away and it never showed up on our bill...so he get's a cookie for that. I admit that I was sad that this beverage wasn't better. I really wanted to enjoy it.
Bread service
Then it was pizza order time! We went with a large in hopes that we'd have some to bring back to the hotel for a late night snackie. Our topping ended up being chicken sausage...it is SOOOOO good. I actually crave this when at home. No other chicken sausage I try even comes close to it...seriously!
Large Chicken Sausage Pizza
Being a brick oven pizza we of course had to wait a little bit but that was OK. We just chomped away on our bread (very nice) and took in our surroundings. The ovens are so cool. Whomever designed them has a wonderfully creative mind. Definitely the centerpiece of the restaurant. The entire atmosphere is homey and comfortable. Some of the tables are a little cramped but they are manageable. If seated at a booth table, especially, you are really close to the party next to you. Luckily we were at a small 2-top close to an aisle and the servers beverage station. We didn't feel as claustrophobic as we have in the past.
Via Napoli Pizza Ovens
Look at how close those seats are at the communal table!
Finally the pizza pie arrived and it looked and smelled fabulous! The first bite (and 2nd and 3rd....you get the picture) was fantastic. Perfect flavors. Perfect amount of cheese to sauce. We were happy little eaters. Once our "lovely" server dropped the pie off he was gone for quite a while. If I recall correctly Jim had to ask another server to grab our server so that we could request our check. And guess what!! We did have a couple slices to take with us! YAY!!!
Overall, we blocked out the server and just focused on the food and what was going on around us. Sub out that server and we would have had the perfect visit. We all have our off days so I'll give them a pass on that. We are definitely returning in December. Maybe we'll have the Chicken Parm or something different....although, I hate giving up my chicken sausage..man, I love that stuff!!!
Thanks for reading along!!