No passports stuck in Canada. Help Please.

[Debbie Torres]

Immediately call the Disney Cruise Line and ask what your options are. Immediately present to a Canadian Customs Officer and ask for their assistance. They may have telephone numbers of emergency embassy contacts. You probably aren't the first person who this has happened to. Also, call your travel insurance carrier, and let them know you may have an interupted travel claim. They may also have advice for you.

I am hoping for the best news ever . I checked this post over and over today . My prayers are being sent and fingers crossed !!!

 

[jtba]

OP posted elsewhere:

UPDATES: Passports were just delivered to the hotel! They were found on another airline that we didn't even fly with???? Somebody turn them into Delta, most likely because our traveling documents with all our flight numbers were in there.

​

EDIT: OP posted her own update officially on 7/8.

 

[BigAlsGal]

posted elsewhere:

UPDATES: Passports were just delivered to the hotel! They were found on another airline that we didn't even fly with???? Somebody turn them into Delta, most likely because our traveling documents with all our flight numbers were in there.

That's weird!!! Who the heck would take your passports with them on another flight? Geeze...

Glad you got them back. What a nightmare. Lesson learned. Those go in a bag on your person.

 

[wilkeliza]

Advice to OP once you are home from your trip let the proper authorities know your passport was out of your care for an extended period. Very odd that it ended up on an airline you didn't travel and I feel it would be good to let them know just in case your passport information was stolen. Passport theft is common and the stolen informarion can be used to create fake passports for those trying to get into countries they are already banned from or to sneak people in or out of a country with out leaving a trace (human tracking victims come to mind). May be overly cautious but it is worth giving the proper authorities a heada up just in case.

 

[wilkeliza]

That's weird!!! Who the heck would take your passports with them on another flight? Geeze...

Glad you got them back. What a nightmare. Lesson learned. Those go in a bag on your person.

Someone who wants to sale them or just copy the information then ditch them.

 

[Club Disney Chandler]

@Snowwhyt, I'm so happy you got them back! I hope you can enjoy the rest of your vacation and have a wonderful week.

 

[Debbie Torres]

@Snowwhyt, I'm so happy you got them back! I hope you can enjoy the rest of your vacation and have a wonderful week.

Thank goodness !!! I am so glad they were found and just in time !!! Have fun on your cruise to Alaska !!

 

[bumbershoot]

OP posted elsewhere:

UPDATES: Passports were just delivered to the hotel! They were found on another airline that we didn't even fly with???? Somebody turn them into Delta, most likely because our traveling documents with all our flight numbers were in there.

​

Well that's good.

Wish I knew how they got to the hotel. Wish we had had an update. (I'm not exaggerating when I say that I went to bed nervous, with her on my mind last night, very agitated trying to figure out how to help her, imagining how she must have felt at the same time)

Where was the update? I get an error when I try to get to her profile page to see postings.


But like I had said in my first response, we had to really insist that the FAs get the DL back to the person who had JUST exited the airplane. They were just going to do nothing with it, and we nearly forced them to contact the people at the gate.

In my experience (not just what I described there), airline and airport personnel just really do not care about lost items.

 

[BigAlsGal]

Someone who wants to sale them or just copy the information then ditch them.

I mean...I get that. But are there really super villans and computer hackers on these planes? That just seems like something from a movie. I could understand someone stealing a purse or bag. It's not like finding an iPhone and selling it. It's just weird.

Maybe someone took it thinking there might be money or something in it. When they got it on the plane and opened it realizing it was passports they ditched it.

 

[jtba]

Well that's good.

Wish I knew how they got to the hotel. Wish we had had an update. (I'm not exaggerating when I say that I went to bed nervous, with her on my mind last night, very agitated trying to figure out how to help her, imagining how she must have felt at the same time)

Where was the update? I get an error when I try to get to her profile page to see postings.

she posted in another online social media site. a lot of people were rooting for her there and here, and everyone is happy now. she is very relieved too, obviously. feeling pixie-dusted all around!

 

[wilkeliza]

I mean...I get that. But are there really super villans and computer hackers on these planes? That just seems like something from a movie. I could understand someone stealing a purse or bag. It's not like finding an iPhone and selling it. It's just weird.

Maybe someone took it thinking there might be money or something in it. When they got it on the plane and opened it realizing it was passports they ditched it.

I wouldn't be shocked whose on flights. Super Villans and computer hackers are out of movies. Human traffickers and terrorists are real. Even the US passport department suggests you notify of a lost/stolen passport so they can invalidate it for travel. I wouldn't do it now since it would mean the OP can't use it but when she gets back it may be best to help prevent identity theft.

 

[Ljbadfan]

I live in Washington state. There is a kicker to the rule of traveling by land to Canada is that our regular I'd card or drivers license is not considered next year as a valid form of I.d to travel with because you don't really have to show citizenship to get one. So for us to go to Canada we have to show the enhanced drivers license or passport. Also pretty soon it Will not be valid for air travel in the USA or over seas, so I have a passport. For everywhere I go. Our government in Washington state does seem in a hurry to get this fixed, and they have a some kind of time frame to get it solved by next year

 

[gismo1554]

That's weird!!! Who the heck would take your passports with them on another flight? Geeze...

Glad you got them back. What a nightmare. Lesson learned. Those go in a bag on your person.

I wonder if it was someone who picked the file up thinking it was theirs in the airport then boarded their flight and realised it wasn't theirs!

So glad its sorted

 

[SuperDry]

Great news for the OP.

Advice to OP once you are home from your trip let the proper authorities know your passport was out of your care for an extended period. ... Passport theft is common and the stolen informarion can be used to create fake passports .... May be overly cautious but it is worth giving the proper authorities a heada up just in case.

I think this is overkill, and may result in unintended consequences. I don't think that the passport agency has any way to deal with this situation, other than to treat the passport as "lost," in which case you'll have to get new ones. The information on a passport is floating around all over the place. Think of every airline and DCL that swipes the data page, not to mention overseas hotels where the photocopy the entire data page and keep it on file. Who knows what happens to those copies. If passport data page data is going to be harvested by bad people, it would be far easier to get an employee at pretty much any hotel in a great many countries to give access to those photocopies, rather than rely on a passport that happened to be left behind on an airplane.

I live in Washington state. There is a kicker to the rule of traveling by land to Canada is that our regular I'd card or drivers license is not considered next year as a valid form of I.d to travel with because you don't really have to show citizenship to get one.

That's not why. Citizenship never was and never will be a requirement for a state DL. Think of all of the people that are here legally but temporarily (students and businesspeople, and their family members, among others) that need to have state DLs. There are many aspects to Real ID Act that are causing some states to be non-compliant, but verifying citizenship is not one of them.

So for us to go to Canada we have to show the enhanced drivers license or passport.

That's now true for all 50 states, including the most of them which are Real ID compliant.

 

[Ljbadfan]

That is why my states I.d is becoming not valid for a level form of I.d. If my state government doesnt do something about it, under federal laws it won't be a valid form of I.d. For travel. As of right now to fly out of my local airport I have to use my passport because of I.d won't be accepted anymore. They are saying next ours won't be real I.d. Complaint

 

[dclpluto]

enjoy your cruise. You been through a lot of stress the last day or two. You really deserve a relaxing cruise.

 

[Paula Sedley-Burke]

So glad to read that the passports turned up! Phew!

 

[SirDuff]

But like I had said in my first response, we had to really insist that the FAs get the DL back to the person who had JUST exited the airplane. They were just going to do nothing with it, and we nearly forced them to contact the people at the gate.

In my experience (not just what I described there), airline and airport personnel just really do not care about lost items.

Reminds me of when my family found an American passport in Paris years ago (about 1982 or so - long before a lot of the security changes). My parents contacted the US Embassy and they (the US Embassy) made it so, so hard for us to bring in the passport. The marines (?) guarding the embassy were so rude (apparently, as Canadians, we weren't supposed to have a need to enter the US Embassy (which, even to a kid seemed stupid). At one point, I'm sure my parents were considering just leaving the passport outside on the ground.

 

[IBelieveInTheMagic]

So glad you have your passports now!

Have an amazing cruise!

Heather

 

[OnceUponATime15]

It could have been that the OP
was flying Westjet into Vancouver - Westjet codeshare's flights with Delta. The person finding the binder may have turned it in to Westjet, who upon checking the seat number it was found in, found that the OP was a Delta Airlines passenger having purchased a codeshare seat from Delta on a Westjet plane. The binder would have been turned over to Delta at this point.