JudithM
DIS Veteran
- Joined
- Dec 5, 1999
After setting the alarm for before 7 a.m. this morning, I call CRO, am on hold for 10 minutes, the CM takes her sweet time getting all my info before she will even think about quoting me a rate & then tells me the AP rates are NOT turned on this morning. I told her I could not be the first guest to ask for AP rates this morning. She told me I was. I asked for a supervisor - there isn't a supervisor - sure, right. She said she could forwad me to Guest Services. I said only if I was going to speak to a real person! The GS CM was a initially defensive & then after I persued it, she offered to take my name, dates & resort info & said I would get a call whenthe AP rates come out. She didn't know if it would be today or tomorrow. She did confirm that ASMo would NOT have an AP rate.
UPDATE posted below! THANK YOU!
UPDATE posted below! THANK YOU!