Everyone has their own wants and needs as to the little things that make a difference in their overall vacation experience. For instance, turn down service with a chocolate on the pillow is something that's for many makes a nice difference when they return to their room. For me, while its a nice touch I'm not willing to pay extra for.
Possibly the difference is that for decades the low end Motels have often had dispensers while the nicer hotels have had small bottles. The low end Motels such as Motel 6 have removed carpeting years ago and went with hospital style bedding. So when nicer hotels such as at Disney do the same it gives the appearance of lessening the experience to that of a cheap motel.