HANG UP! and call 407-939-7532.
I had to call back to get the 10/25 check in date and got through in 8 minutes!
The first time I called the regular line,waited 1 hour 11 minutes, and the CM said the offer didn' start until 10/30. HE WAS WRONG!
When I called back I actually had to walk the CM through the Disney website and show her where I saw that 10/25 was an available date.