Anjelica
DIS Veteran
- Joined
- Oct 13, 2004
- Messages
- 3,248
Ok - the saga continues now. We were just informed that "someone" screwed up in the sale to AKV to us. We ended up signing for Kidani Village and NOT the Jambo House that "they" thought we were supposed to get. After they started looking into this more "they" then determined that this apparently happened to a few more DVCer's then us.
So here is the latest - apparently "they" are trying to get an exception for us to use our 2008/2009 points now for the cruise we have scheduled this December. "They" are also going to be putting in exception requests for those DVCer's that were in the same situation as us (were told 'in so many words' Jambo house).
Now my concern is can they really make an exception like this? Aren't they "bound" to x number of points, etc. that can be redeemed and since Kidani is NOT open yet is this legal?
(I used "they" in quotations because I'm not sure who "they" refers to - our guide, Quality Assurance, paper processor, etc)
So here is the latest - apparently "they" are trying to get an exception for us to use our 2008/2009 points now for the cruise we have scheduled this December. "They" are also going to be putting in exception requests for those DVCer's that were in the same situation as us (were told 'in so many words' Jambo house).
Now my concern is can they really make an exception like this? Aren't they "bound" to x number of points, etc. that can be redeemed and since Kidani is NOT open yet is this legal?
(I used "they" in quotations because I'm not sure who "they" refers to - our guide, Quality Assurance, paper processor, etc)