***MyMagic+ & FastPass+ Official Information & FAQ Thread***

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Well we are not having the best experience. Tried to link tickets three days ago and although they linked and are showing up as valid I both the app and MDE, neither will let me book fastpass+. The app says i have no valid days and MDE says i have no valid tickets. I called IT, they are baffled. The gal said she would have to escalate it as she never saw this happen before. I later got one email saying I could have them book fastpass for me but they would be locked in and not changeable. Other option was to wait and have concierge book them when I check in to yacht tomorrow. I am not thrilled with either option. I asked if they were trying to fix this but so far two emails have gone unanswered.

Not looking forward to spending hours on this tomorrow, sigh!
 
Ugh My Disney Experience (as in mine) is super messed up.

So my profile name is Sugar Jones (not really it's my real name ;) with the Character option of Alice, and all the reservations are linked. But I also appear under Family & Friends as As Tinkerbell .

When I look at my Magic Band orders it list all my family members and my Tinkerbell and not my main profile of Alice.

Are you following?

My main profile the one I ha ve to log into etc... doesn't seem to be able to book fast passes but my "family & friend" self can.

I have no idea what in the world happened, or why. I tried called Disney Tech but was on hold for 30 mins and finally hung up because I need to go to bed.

I am worried that my fast passes for myself and not going to work.

If you have read this far and understand what I'm saying - good for you :lmao:
 
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Just wondering if you have been chosen for magic bands where would it show up on the MDE page? We’re staying at POR in October and I don’t see anything on my page. Any help is greatly appreciated!

I would like an answer to this also, I can't find it anywhere does it actually not show up unless your eligible

I have one other question if magic bands and fastpass + are eligible for our trip. We are DVC Member and will be staying at Saratoga Spring November 13th - 17th on points. I haven't bought my tickets yet but the cheapest price I can find is on Expedia but it will be a voucher it saves almost a $100 for three tickets. If you just have a voucher can you tie your tickets to your reservation and use fastpass+ or not until you actually get the tickets. We haven't decided but we might be going again next summer we will know by November and if this is the case I will bridge my tickets into DVC Annual Passes has anyone done this and are there any issues.
 
why can i not add stuff for me but may select my husband and daughter? i am so confused:confused3 off to read all 110 pages!
 
I read of a lot of people saying they "contacted IT". How do you do that? I am concerned about my tickets. I bought them thru UT and they seemed to link O.k. but now under MDE it only recognizes that I have tickets but can't display any details (like how many days they are for (8), or the fact that they are park hoppers with water parks)
 
I see a lot of October check ins are now getting FP+, MBs or both.

I check in to the YC on 30th Sep, but when I try and do FP+ all I get is this:

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Am I missing something?

Sent from my iPhone using DISBoards
 
Hahaha boy oh boy - how crazy is all of this!

Thank goodness for the internet and for DISboards!

If it weren't for here, nobody would know nuthing!

I have given up for now as i have until monday to finish my trip - gonna see if i can rest til this weekend becuz i, like you all, are obssessing! Ha ha ha
 
So it dawns on me after reading here that october is open...i remembered that i have a third ressie for this trip - like a christmas present, I go to see if my present is under the tree - It Is! I have another bracelet! I mean magic band! Whoo hoo! Will hv a red for stay 1, orange for stay 2 and blue for stay 3!

Oh but wait - gotta do those fp+...ha ha ha...looks like i will be on the computer all weekend.

And...my email came and the first bands have lift off! They are currently in kentucky - hope they dont have too many layovers to get here!!
 
I have been running into a problem with my magicbands and MDE. So before I was selected to be a part of the MB tests I loaded all of my info on MDE just to have it all in 1 place. I loaded our park hopper tickets for both my wife and myself and for the longest time they both showed up on MDE. Now that I have been selected for MB my wifes ticket is not showing up meaning I cannot select fastpass' for her. I called up disney twice and thet said they are worknig it but it has been since Monday 08/19 and I still cannot see her ticket. I tried to load it myself and I get an error that says the ticket has already been registered. Anyone else have this problem? if so what did you do because I have my FP set up so I don't want my wife to lose out or vice versa.
 
I have been running into a problem with my magicbands and MDE. So before I was selected to be a part of the MB tests I loaded all of my info on MDE just to have it all in 1 place. I loaded our park hopper tickets for both my wife and myself and for the longest time they both showed up on MDE. Now that I have been selected for MB my wifes ticket is not showing up meaning I cannot select fastpass' for her. I called up disney twice and thet said they are worknig it but it has been since Monday 08/19 and I still cannot see her ticket. I tried to load it myself and I get an error that says the ticket has already been registered. Anyone else have this problem? if so what did you do because I have my FP set up so I don't want my wife to lose out or vice versa.

Have you linked her tickets?
Has she signed in to her mde?

I had linked but my sister used another name so her tickets were not showing but her fp+ were and i thought i had deleted them. Cm said it was because she signed in using a different name.

Not much help but something to get you onto the trail.
 
We are checking into Pop on October 12th and I have the ability to make FP+ reservations. I started the process and agree with OP that it is VERY cumbersome and takes way too much time. The fact that you can't pick your times is a bit frustrating. I didn't confirm any selections because I need to link my dad's reservation so he can be a part of my "family". My mom's account is linked to mine and I can make FP+ reservations for her but not my dad (who is on her reservation).

At this point I'm really on the fence as to whether I want to use FP+ and/or the magicbands. From what I understand, the only thing the MB will give us is the ability to use FP+. I would be more then happy to use the FP+ system during this testing phase but I am very nervous that we will not have the ability to use the traditional FP system because we are testing FP+. I understand that currently users are able to use both systems but there is no promise from Disney that I will not be locked out of the "old" FP system in October.

Has anyone chosen to do FP+/MB before their recent trip and then decided during their stay that they want to bail on the test and go back to the cards and paper FPs? Will Disney allow this?

You can actually choose your times. After you have made your fastpass+ selections, you can change the time frame that they have chosen for you. I have changed most of the times on all of my reservations. Good luck. Hope you are able to get your Dad linked without any problems.
 
Here are a few observations and questions

I've been able to make FP+ selections this morning, check in at POR on 21st october.

first of all, magicband customisation was stuck on the grey color. No color choice.
That might have to do with the fact that I'm from Europe and we don't get the MBs shipped (even though I was prompted for my adress in France)
Question remains : will I get them at home, or will I pick them up at the resort ? and is this the reason why I don't have a color choice ?

FP+ was really easy to pick, but there were very few choices to make
There were days at DHS where I only had the choice between TSMM, ToT, RnRC and Star Tours.
On earlier days there were things like GMR, Muppets and others, but when I reached the selections for november, most of the choices disappeared, except for the E-tickets (or what Mesaboy2 would have ranked as "A")
Q : will other "experiences" be released in the days and weeks to come.

I was also stuck on November 5th with a message saying that I had reached my FP+ limit. I've made selections from Oct 21st to Nov 4th, which make 15 days (incl. 1 day without FP+). In the US system, the stays are limited to 14 nights (15 days) so I guess I've hit that wall. But I have a 21 days ultimate ticket linked and displayed on my MDE account with a 21 nights stay on my POR ressie
Q : is that a glitch, should I need to contact IT ?
 
I posted this on the other thread and wanted to also post it here. Hope it helps.


Ghost Reservation Update!!!

The plot thickens!! Being the tech geek that I am, I was puzzled as to how my FP+ access and reservations could vanish when I cancelled my RO ghost reservation and then all of my times and access re-appear when I re-booked my ghost reservation. If everything was deleted when I cancelled, how did it re-appear when I re-booked?

My curiosity got the best of me, so I once again cancelled my ghost reservation. And once again my access and FP+ reservations disappeared. When I logged into MDE clicked on my reservations nothing showed up. When I click on "FastPass+" I get the tired old "Are you ready for the magic" window.

Now here is where it gets interesting. Our Magic Bands are still linked to our account and AP's. Also when I click on "My Itinerary" and select a day from my reservation, all of my FP+ reservations are listed. When I click on any of them, the little window pops up showing all three of us still linked to the fast pass. I can click "Modify FastPass+" in the lower corner and I can still change experiences and times of the FP's if I want.

The only caveat is that Tuesday was our water park day so I did not have any FP+ reservations scheduled for that day. I have not found a way to schedule new experiences for that day, but I am still working on that. I am sure there is a way.

It looks like it just may work!!
 
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