***MyMagic+ & FastPass+ Official Information & FAQ Thread***

[DocWes]

You can do (or re-do) online check-in. You should then be able to personalize your bands (the link will change).

Thanks it worked perfectly!!

 

[Simba77]

I've seen a few people saying they can book up until 1st or 2nd October.
Anyway, just thought I would share that information for anyone like me who was getting confused and frustrated about the cut off date.

 

[FRANKTSJR]

My family is staying at AoA Nove 3-12. This week I got my UT tickets and proceeded to attach them to MDE. As I was adding them the descriptions showed up correctly (8 day park hopper with water park). But now on MDE it simply shws each person has a ticket (no description at all) and a message saying no details available. I did notice tonight for the first time clicking on FP+ does more than just gove the info window. Now it shows this current week with an error message super-imposed on it letting me know that no one in our party has a ticket for that week.

Did you try changing the dates to the dates of your vacation?

 

[winterwhite]

Did you try changing the dates to the dates of your vacation?

I'm staying Sept 8-10 at POR and it let me get magicbands, etc but will not let me change the dates to select FP+.

 

[bcrook]

Great! So I have TWO MDE accounts (a crazy mix-up by Disney, they seemed to have taken my original "email or user name" and split them into two accounts. They have my upcoming YC reservation and my husband's AP on one account, and my son and I's APs AND (get this) the KttW cards on my OTHER account. I was told by IT a few months back this would not interfer with MDE.
Wrong.
I just logged on and I can only book FP+ with the account with my husband's AP and the ressie, and it won't let me book for myself and my son since we don't have "valid theme park admission." Add to that, you can't assign APs to more than one account. AHHHHH!!!

You are not alone!

I now have three accounts! They all started from the same email address. And when I ordered my food and wine seminar tickets, my confirmation numbers appeared in two different accounts. I have to log into all three for different reasons - rooms, dining, events. And IT said they couldn't delete any.

I have no faith in linking my tickets.

 

[utkscvol1]

Can anyone tell me which resorts have been included?
I'm sure it's here somewhere but I haven't been able to read thru all 90+pages yet.
Thanks.

I'd like to know which were August resorts and which were September resorts

 

[utkscvol1]

I just got off the phone with Disney and was told if we chose to switch to one of the August testing resorts we couldn't test it out because they have already sent out those selections

 

[FRANKTSJR]

You are not alone!

I now have three accounts! They all started from the same email address. And when I ordered my food and wine seminar tickets, my confirmation numbers appeared in two different accounts. I have to log into all three for different reasons - rooms, dining, events. And IT said they couldn't delete any.

I have no faith in linking my tickets.

Same problem here. If I login using my user name all of my reservations show. If I login using my email address only some reservations show. The app defaults to my email address for login so I have to delete the email address then enter my user name in order to see all reservations.

 

[Chubby]

Same problem here. If I login using my user name all of my reservations show. If I login using my email address only some reservations show. The app defaults to my email address for login so I have to delete the email address then enter my user name in order to see all reservations.

I think i previously read in these scenarios a call to WDW has fixed it

 

[angey77]

I'm currently on hold with IT. Apparently I am in the test group but beat them to the email invite ;p
Anyway, on hold as the CM tries to link my APs or put in KttW cards, or whatever he has to do to get us all to where we can use FP+. Fingers crossed.
Once our November stay is over and APs are expired, I am deleting all accounts associated with my family but the one linked to DVC!

 

[Ofinn]

I'm currently on hold with IT. Apparently I am in the test group but beat them to the email invite ;p
Anyway, on hold as the CM tries to link my APs or put in KttW cards, or whatever he has to do to get us all to where we can use FP+. Fingers crossed.
Once our November stay is over and APs are expired, I am deleting all accounts associated with my family but the one linked to DVC!

We are in the test group also. I have premier AP's, but IT said they are having trouble linking them. I gave them all our pass numbers and they are supposed to call me back when they figure it out. Good luck to you.

 

[angey77]

We are in the test group also. I have premier AP's, but IT said they are having trouble linking them. I gave them all our pass numbers and they are supposed to call me back when they figure it out. Good luck to you.

Interesting you say that, I just received form three emails from Disney, stating thanks for trying to link my APs, but it can't be done at this time. They are doing something over there, as I stay on hold, drinking coffee and eating oatmeal!

 

[bcrook]

I think i previously read in these scenarios a call to WDW has fixed it

The solution they came up with for me was to log in to all accounts and share everything with all accounts. That is a mess in itself, and I have done that. But, everything still doesn't show up in all accounts. I can't add confirmation numbers to a new account, because they are already linked to another account.

My situation is even more complicated because DVC continues to dump confirmation numbers in an account I didn't want to use.

I am only sharing this story so that others know they are not alone. I am happy for those who have everything working properly, but there are some of us that aren't as lucky. I am not worried about losing confirmation numbers, I have a hard copy - but it is frustrating not being able to have everything accessible online. The time involved with keeping confirmation numbers for a group of ten with this new system is enormous.

 

[Blessed_wth_Triplets]

Question...are the magic bands individual info or are they linked with the rest of your family?

 

[Blessed_wth_Triplets]

If your room key and such are all on the magic band, how will guests at say, the Beach Club, know you are staying there to get into the pool area?

 

[delmar411]

If your room key and such are all on the magic band, how will guests at say, the Beach Club, know you are staying there to get into the pool area?

They scan your band and it tells them.

 

[jtowntoflorida]

The reason that you are not able to select Fast Pass + features
beyond September 28th is because this is the last day of the Beta
Testing of the Fast Pass + feature. The kiosk at the rides where you
would redeem the selections will not be active beyond this date."

I hope that this is true, and that Disney takes at least a month (i.e., past our October vacation) to analyze the data they collected during the test and iron out issues before any further tests or a full roll out.

With very, very few people reporting they could make FP+ selections beyond September 28, I'm wondering if the ability to book beyond then was simply another glitch that they have now "fixed."



For people in IT...is there typically a gap between testing and full rollout?

 

[mesaboy2]

Question...are the magic bands individual info or are they linked with the rest of your family?

There is the capability to link individuals together.

If your room key and such are all on the magic band, how will guests at say, the Beach Club, know you are staying there to get into the pool area?

RFID readers at the pool entrances I would guess.

 

[MinnieMeggy]

I hope that this is true, and that Disney takes at least a month (i.e., past our October vacation) to analyze the data they collected during the test and iron out issues before any further tests or a full roll out.

With very, very few people reporting they could make FP+ selections beyond September 28, I'm wondering if the ability to book beyond then was simply another glitch that they have now "fixed."

For people in IT...is there typically a gap between testing and full rollout?

Yeah, well it would make sense for them to stop them and to fix any problems that they have. (YN) Disney have sense!
Apparently some people have been booking the as far as 15th October.... So either that Disney employee was lying or those people that have FP+ that far ahead are gonna be screwed unless they have their phones on them to change it on the app.

 

[ArwenMarie]

Hope this is the spot to put this question...

So are the same resorts (YC, Pop, etc) also testing resorts for September? Have they added new resorts?

Just curious if this is actually a gradual rollout.