My Disney Experience Not Updating

LBenoit

Earning My Ears
Joined
Jan 13, 2016
Messages
3
I needed to change a reservation due to a cancelled flight (weather issues). I called Disney and they were great changing my dates 3 days later. However, I did not get the confirmation email. I called back about 10 hours later to confirm that it went through. It was in Disney's reservation computer as changed. However, it has not been updated on My Disney Experience 30 hours from the change. I would like to go in and change fast passes and do the online check in. Now leaving Saturday. I have tried totally logging out, erasing cookies, and logging back in. This did not work. Anyone know what I can do?
 
This happened to me last summer. They transferred me to a tech manager who was somehow able to work magic from his end. We ended up with a room upgrade due to the amount of time I spent of the phone with her. Unexpected and wonderful! (And they fixed MDE)
 
One last option before you spend time on the phone, change to a new browser
I changed resorts a year or so back and it never did change in MDE but it was changed
 



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