inhousemouse
Mouseketeer
- Joined
- Jan 10, 2011
- Messages
- 163
Still waiting for my documents so I called my TA again and she said that she finally got the tracking number from Disney for FedEx and that we'll wait till Monday to see if they come in.
So I look up the tracking number to see where they are. Shock! there is no info. just that FedEx was sent information. I called Disney myself and they checked the tracking number and then called FedEx them self. Turns out FedEx NEVER received my documents from Disney. So they had to call my agent and get authorization to send me more documents. Looks like it will be yet another week till we get them.
My TA called me a bit after and after a good scream I feel much better!
I explained to my TA that not everyone has time for the wait and see approach. She told me that she's newer to being a TA and hasn't had to ever deal with document issues. I was like I'm not a TA at all and I knew to follow up on issues. It's easy to say that my TA had a learning experience today. With any luck I will have my documents before we are set to fly. 




So I look up the tracking number to see where they are. Shock! there is no info. just that FedEx was sent information. I called Disney myself and they checked the tracking number and then called FedEx them self. Turns out FedEx NEVER received my documents from Disney. So they had to call my agent and get authorization to send me more documents. Looks like it will be yet another week till we get them.
My TA called me a bit after and after a good scream I feel much better!





