A quick story to illustrate...some of you have heard it before, so keep scrolling!!!
There was the time we were at BCVs...dh went home, dd and I stayed and moved to POR..one of our sentimental favorites. I handed the bags off to Bell Services around 7:30 and headed to a park. It was really hot, early June, so we headed to POR around 1ish. We got there, and we were told our room was ready, but if we wanted to wait, we could get a room in bldg 14!!! Ah, yeah, we'll wait. We had lunch in the food court, ambled around for a bit and our new room was ready around 2:30ish. We found the room (it was perfect!!). I knew our bags wouldn't be there yet....and of course this was the one time I really wished I had my bathing suit. Live and learn. So, we stretched out and watched some tv. Around 4ish, I walked over to Luggage Assistance. No bags yet...okay, no big deal. They told me to check back around 4:45. I did. Nothing. At 5:15, I called again. Nothing. They actually called BCVs to see what the issue was. 'Oh, we've been swamped today..haven't transferred any bags yet. No time. We'll get it there shortly.' Well, I had been at BCVs.....there wasn't anything going on, it was a Tuesday! At 5:45 still no bags....they called again. Same answer. Finally, around 6:15-6:30, my bags arrived at my door. I tried to tip the CM who delivered them...he refused my money. He said there was no way he was taking money for such awful service. I tried to tell him that it wasn't his fault but he didn't much care...just walked away! I left a note at the front desk saying how wonderful and helpful that CM had been!!!!
So, long story short? If you might need anything that day, take it with you and store it at the 'new' resort, or just take a cab and keep your bags with you!!!