MDE not working this morning?

[Babsy]

Is anyone else having trouble getting on the website?

Whenever I try, the page just goes blank.

 

[ariane37]

I had to make FP's for a client this morning and had trouble, Olaf kept losing his head. I was able to get in from my phone though. Hope it starts working for you soon!

 

[Disneylvr]

Is anyone else having trouble getting on the website?

Whenever I try, the page just goes blank.

That happens to me a lot, especially when I use Google Chrome browser.

 

[Babsy]

I had to make FP's for a client this morning and had trouble, Olaf kept losing his head. I was able to get in from my phone though. Hope it starts working for you soon!

Good to know that it's not just me. I hope that it's not an issue for entering FP+ tomorrow!

Thanks!

 

[Babsy]

That happens to me a lot, especially when I use Google Chrome browser.

Hmm, interesting.

I am using Safari. I didn't know that a browser would make a difference.

 

[StageTek]

No issues right now. Using Safari from POFQ

 

[Babsy]

No issues right now. Using Safari from POFQ

Thanks! Perhaps it isn't Safari then.

And yet I still can't get through online!

It is frustrating because I saw a date for a resort that I wanted as available just before I lost the website!!!!

On hold now on the telephone hoping that it will be able to be booked that way!

 

[Babsy]

Please save me from poorly trained CM's!! I know it isn't her fault, but I feel like crying right now

I finally got through to WDW, but spoke to a CM that couldn't help. She kept telling me to book the one night as a separate reservation because I wouldn't have to move rooms if they are the same category. I told her that I couldn't access the website at all. She continues to say, don't try for the entire reservation but just the one night. I would book either way if I had to, but it is challenging to stay calm when someone keeps telling you something that you know isn't true and refuses to address the real problem - that I need the extra night booked!

I just thanked her and let her go, but I guess that I will have to wait until I can get back online. What are the chances that the room will be there again tonight after work? Oh, well, I can still move to ASSp, but it is truly frustrating to have almost had the reservation the way I wanted it and then lost it to a computer glitch!

I am a bit frustrated right now - thanks for letting me vent!

 

[GADisneyDad14]

Please save me from poorly trained CM's!! I know it isn't her fault, but I feel like crying right now

I finally got through to WDW, but spoke to a CM that couldn't help. She kept telling me to book the one night as a separate reservation because I wouldn't have to move rooms if they are the same category. I told her that I couldn't access the website at all. She continues to say, don't try for the entire reservation but just the one night. I would book either way if I had to, but it is challenging to stay calm when someone keeps telling you something that you know isn't true and refuses to address the real problem - that I need the extra night booked!

I just thanked her and let her go, but I guess that I will have to wait until I can get back online. What are the chances that the room will be there again tonight after work? Oh, well, I can still move to ASSp, but it is truly frustrating to have almost had the reservation the way I wanted it and then lost it to a computer glitch!

I am a bit frustrated right now - thanks for letting me vent!

You are having a though time with this trip @Babsy!

Did a room pop up at GF?

 

[ariane37]

Please save me from poorly trained CM's!! I know it isn't her fault, but I feel like crying right now

I finally got through to WDW, but spoke to a CM that couldn't help. She kept telling me to book the one night as a separate reservation because I wouldn't have to move rooms if they are the same category. I told her that I couldn't access the website at all. She continues to say, don't try for the entire reservation but just the one night. I would book either way if I had to, but it is challenging to stay calm when someone keeps telling you something that you know isn't true and refuses to address the real problem - that I need the extra night booked!

I just thanked her and let her go, but I guess that I will have to wait until I can get back online. What are the chances that the room will be there again tonight after work? Oh, well, I can still move to ASSp, but it is truly frustrating to have almost had the reservation the way I wanted it and then lost it to a computer glitch!

I am a bit frustrated right now - thanks for letting me vent!

I hope you can get on soon! Can you call back and hope for a better CM who can help you book what you need?

 

[Babsy]

You are having a though time with this trip @Babsy!

Did a room pop up at GF?

Yes, my last night was available at the GF SL and with the discount.
I was so happy and started to book it - but then **poof** and it was gone!!

It was not my finest moment! LOL!

 

[Babsy]

I hope you can get on soon! Can you call back and hope for a better CM who can help you book what you need?

Thank you.
I couldn't call back - had to go, unfortunately. Of course, now that I am home again I can access the website, but the room is no longer available. I am not stuck, I have somewhere to stay so all is good, but it would have been nice not to have to move for that last night.