JimmyV
Por favor manténganse alejado de las puertas.
- Joined
- Jun 4, 2008
- Messages
- 8,060
On yesterday's Podcast, Pete revealed the results of the poll posted on FB regarding the opinions of MDE and FP+, and he expressed "surprise" over the "big minority" of people who say that they "do not like" the new system. The actual poll results were (with rounding):
As with all poll results and statistics, the results are subject to varying interpretations which the cynics will call "spin". I am not in any way suggesting that Pete engaged in "spin" to advance an agenda, but I will submit that there is at least one other way to view these results. While he views these results as being indicative of the fact that the vast majority of people like MDE/FP+ and that the Boards are peppered with the complaints of a vocal minority, a different view would be that when Disney spends billions of dollars on a game-changing initiative and only half the people say they like it, there is a problem.
A second, and more important read of these results is derived from the way the poll was presented--with a middle option as a choice. I don't think it is fair to assume that the 39% of people who said that "it could be good but needs changes" are people who fall into the "like it" camp. Indeed, anyone who reads these Boards regularly has noted that I have, on occasion (
) voiced a criticism or two.....yet I voted for the middle option. Why? Because it is the truth. But here is where things get dicey. There are two types of "it could be good if they make some changes". The first is: The changes are obvious and Disney will no doubt make them, and when they do, I will be squarely in the "like it" camp; and then there is the: If I were head mouse for a day, I would make a number of changes that would cause me to like the system, but I really don't see those changes coming, so I fear that I am stuck with the current system. Even if you believe the latter, then the middle poll option becomes the truthful response, and that is certainly how I voted. For example, I would like MDE/FP+ if they reverted back to a system whereby all guests are allowed to book FP+ on the same day. FP- was a feature that was tethered to the fact that you bought an admission ticket. It was not tethered to where you stayed. While Disney has every right to reward people for staying on site with a perk, I personally don't like that feature and would like to see a change whereby FP+ is linked to park admission only. If they made that change, I could be swayed over to the "like" side. But that change isn't coming. Also, I would like to see the booking window retracted to something far less than 60 days. I think that asking people to micro-manage their days so far in advance is silly and adds unneeded stress. Why not book 14 days in advance? Do that, and I could move over to the "like it" column. But that change isn't coming. I could go on, but you get the point. One can vote for the "It could be good with changes" option yet still feel that the system in its current iteration is deficient. To lump that 39% into the "like it" group, (or, at a minimum, siphon them out of the "hate it" group) may be overly optimistic. If the middle option had been removed, perhaps the poll results would have been more revealing.
The third issue I see is with the wording of the poll itself. On one end of the spectrum you have "like". On the other end, "hate". They do not balance one another. I hate genocidal African war lords who murder entire villages. I hate mayonnaise. A ride allocation system in an amusement park? Hatred doesn't come into play, making it hard to pick that option. I would submit that a more precise picture could be painted if only two options had been presented with them being:
Assume that MDE/FP+ exists in its final form with no changes on the horizon. Would you say...
If the 39% move over to the "impressed" column, then Pete is right and Bitter Town is inhabited by a small but vocal minority. But if the 39% move over to the "not impressed" column, then perhaps Bitter Town should be renamed "Disappointed-ville" and we would have to concede that its population is quite large. I don't know which would happen, and it is entirely possible that Pete's interpretation of the data is spot on. I simply submit that there is another possibility.
- 51% said they liked it
- 39% said that it "could be good but it needs work"
- 10% said they hated it
As with all poll results and statistics, the results are subject to varying interpretations which the cynics will call "spin". I am not in any way suggesting that Pete engaged in "spin" to advance an agenda, but I will submit that there is at least one other way to view these results. While he views these results as being indicative of the fact that the vast majority of people like MDE/FP+ and that the Boards are peppered with the complaints of a vocal minority, a different view would be that when Disney spends billions of dollars on a game-changing initiative and only half the people say they like it, there is a problem.
A second, and more important read of these results is derived from the way the poll was presented--with a middle option as a choice. I don't think it is fair to assume that the 39% of people who said that "it could be good but needs changes" are people who fall into the "like it" camp. Indeed, anyone who reads these Boards regularly has noted that I have, on occasion (
) voiced a criticism or two.....yet I voted for the middle option. Why? Because it is the truth. But here is where things get dicey. There are two types of "it could be good if they make some changes". The first is: The changes are obvious and Disney will no doubt make them, and when they do, I will be squarely in the "like it" camp; and then there is the: If I were head mouse for a day, I would make a number of changes that would cause me to like the system, but I really don't see those changes coming, so I fear that I am stuck with the current system. Even if you believe the latter, then the middle poll option becomes the truthful response, and that is certainly how I voted. For example, I would like MDE/FP+ if they reverted back to a system whereby all guests are allowed to book FP+ on the same day. FP- was a feature that was tethered to the fact that you bought an admission ticket. It was not tethered to where you stayed. While Disney has every right to reward people for staying on site with a perk, I personally don't like that feature and would like to see a change whereby FP+ is linked to park admission only. If they made that change, I could be swayed over to the "like" side. But that change isn't coming. Also, I would like to see the booking window retracted to something far less than 60 days. I think that asking people to micro-manage their days so far in advance is silly and adds unneeded stress. Why not book 14 days in advance? Do that, and I could move over to the "like it" column. But that change isn't coming. I could go on, but you get the point. One can vote for the "It could be good with changes" option yet still feel that the system in its current iteration is deficient. To lump that 39% into the "like it" group, (or, at a minimum, siphon them out of the "hate it" group) may be overly optimistic. If the middle option had been removed, perhaps the poll results would have been more revealing.The third issue I see is with the wording of the poll itself. On one end of the spectrum you have "like". On the other end, "hate". They do not balance one another. I hate genocidal African war lords who murder entire villages. I hate mayonnaise. A ride allocation system in an amusement park? Hatred doesn't come into play, making it hard to pick that option. I would submit that a more precise picture could be painted if only two options had been presented with them being:
Assume that MDE/FP+ exists in its final form with no changes on the horizon. Would you say...
- I am impressed. All things considered, MDE/FP+ has had a materially positive impact on my planning and/or my visits.
- I am not impressed. All things considered, MDE/FP+ has not positively impacted my planning and/or visits in any material way.
If the 39% move over to the "impressed" column, then Pete is right and Bitter Town is inhabited by a small but vocal minority. But if the 39% move over to the "not impressed" column, then perhaps Bitter Town should be renamed "Disappointed-ville" and we would have to concede that its population is quite large. I don't know which would happen, and it is entirely possible that Pete's interpretation of the data is spot on. I simply submit that there is another possibility.
If you like FP-, go to DL now.
well said!
