Loooong wait on the phone!!

[cinders28]

one hour and 21 mins so far. I am trying to modify also.

 

[#1Disfann]

Finally! Talking to a castmember now! 1 hour 24 minutes!

 

[iluv2go2disney]

1 hour 30 minutes

 

[dianed358]

finally made it though!!! Saved $400!! Not as good as free dining but still $$$ saved!!

 

[EEPETEZ]

One hour and 34 minutes for me. I think they have less people working the "modify" line than the "new reservation line"

 

[michamato]

Made it through but they can't locate the AK9 code? I am now on hold again to see if they can find it. Anyone else have this issue?

 

[LittleStinkerbelle]

Made it through but they can't locate the AK9 code? I am now on hold again to see if they can find it. Anyone else have this issue?

Are you booking for 2011? Mousesavers listed a second code for 2011 dates -- MM2. HTH

 

[Mineu]

2 hours and 7 minutes on the Grand Gathering Line

 

[LittleStinkerbelle]

2 hours and 7 minutes on the Grand Gathering Line

Oh no ! I hope you get through soon.

 

[dianed358]

I just asked for the discount. They didn't ask for a code!! Hope I did it right.
I saved $400.

 

[Jonesloonybin]

Made it through but they can't locate the AK9 code? I am now on hold again to see if they can find it. Anyone else have this issue?

Use code CM5 or AK9 for 2010 stays; code MM2 for 2011 stays

 

[bellenbuzz]

Then line went dead.....
I called back and am currently on hold...FOR 26 MINUTES at the moment....and ticking.....

I'm keeping my fingers crossed !!
Getting nervous....yikes

 

[michamato]

Are you booking for 2011? Mousesavers listed a second code for 2011 dates -- MM2. HTH

No 2010,but thank you. I looked it up on mousesavers as well, and gave them CM5 as it stated, but they said that was 2011 as well. They are having problems with the 2010 codes. Hopefully she will get this straightened out. Hate to wait on hold for close to 2 hours and can't get the discount code associated with it. She is speaking with a supervisor now.

 

[my2disneyboys]

2 hours and 7 minutes on the Grand Gathering Line

i am on the grand gathering line too - on hold now 96 minutes The worst part is with the grand gathering if they dont have our hotel available I will have to switch to save the money and then maybe we all wont be together.

 

[Minniekins]

Hi! Been on the phone 1 1/2 hrs now. If I can book online, can i still call back later to make any changes such as requests or anything? Thanks!

 

[michamato]

Use code CM5 or AK9 for 2010 stays; code MM2 for 2011 stays

Thanks, I am trying, she can't locate it. Only for 2011. My dates are not blacked out, so I can't understand what the issue is. She is waiting for a supervisor, which means more waiting for me.

She told me overt 200+ people on hold right now!

 

[Mineu]

Thanks for the pixie dust-just got throug-then he put me on hold to work on the reservation!

 

[EEPETEZ]

Just got a CM - 1 hour and 45 minute wait. She said I might have a 40% off PIN - but if not will be happy with 25% off AKL in December!

 

[#1Disfann]

Got mine all done! On the 3 ressies we had already booked for our 2011 Grand Gathering we saved just over 3000.00!!!

 

[Jonesloonybin]

Just got a CM - 1 hour and 45 minute wait. She said I might have a 40% off PIN - but if not will be happy with 25% off AKL in December!

WOW!! Makes that wait worth it!!