Logging in issues... Mall fixed it! See Page two for tips! WOOT!

[Melp]

ok where are you now?

trying to install Shockwave after rebooting. the progress bar is stopped just over half way and has been that way for over 30 min now

 

[Maleficent2]

what location are you installing from?

 

[Melp]

what location are you installing from?

http://www.adobe.com/shockwave/download/triggerpages_mmcom/default.html

but also did the same thing earlier when I went to vmk to log in and it prompted me to install shockwave


BTW thanks Mal for helping me through this

 

[Maleficent2]

NP always glad to help.


try here:


http://sdc.shockwave.com/shockwave/download/triggerpages_mmcom/default.html

http://sdc.shockwave.com/products/shockwaveplayer/

 

[Melp]

NP always glad to help.


try here:


http://sdc.shockwave.com/shockwave/download/triggerpages_mmcom/default.html

http://sdc.shockwave.com/products/shockwaveplayer/

started the whole process over and used the new links...same results. The point it stops at is when it mentions something about updating system configurations

 

[Maleficent2]

OK try one more time:

uninstall everything:

http://sdc.shockwave.com/shockwave/download/alternates/#sp


then go to this link to install shockwave:

http://www.adobe.com/shockwave/download/index.cgi

if that fail see below-




There are a number of steps to undertake that will fix most Shockwave® problems.

Make sure you have the latest version of your Internet browser.
(Note for Netscape® Navigator users: Navigator 6.0 is not compatible with the Macromedia® Shockwave® Player. Netscape® has been addressed this problem in version 6.1 & later. Please use version 4.7 OR 6.1 & later.)

The latest versions can be downloaded from the URL's below

Microsoft® Internet Explorer
http://www.microsoft.com/downloads/Search.aspx?displaylang=en

Netscape® Navigator
http://browser.netscape.com/ns8/

If there is a more recent version, download the installer program to your desktop but do not install it yet.
Uninstall Shockwave® Player. You can download a Shockwave® Player uninstaller for Windows and Mac OS from the URL below:
Shockwave Player uninstaller

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14224



(Macintosh users download the full installer, the uninstaller component is included in the installer.)

When the uninstaller has been downloaded, quit/exit any applications you have open. Launch the uninstaller and follow the instructions in the dialog boxes which appear.

(Macintosh users launch the full installer, and select uninstall from the install/unintsall drop-menu.)

Uninstall Flash® Player. You can download a Flash® Player uninstaller for Windows and Mac OS from the URL below:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157



When the uninstaller has been downloaded, quit/exit any applications you have open. Launch the uninstaller and follow the instructions in the dialog boxes which appear.

Restart your computer.
If you downloaded the installer for a more recent version of your Internet browser, launch that installer now and follow its instructions.
Finally, reinstall the Shockwave Player. You can download the player from the URL below. When installing Shockwave, we strongly recommend that you do a Full Install rather than a Slim Install (which is currently the default installation on the Macromedia site). To perform the Full Install, you should go to the link below, and choose the correct Full Install for your computer operating system.
Shockwave Player installer

For Windows XP SP2 probems, please visit :

http://www.adobe.com/support/service/servicepack2.html

 

[Melp]

OK try one more time:

uninstall everything:

http://sdc.shockwave.com/shockwave/download/alternates/#sp


then go to this link to install shockwave:

http://www.adobe.com/shockwave/download/index.cgi

if that fail see below-




There are a number of steps to undertake that will fix most Shockwave® problems.

Make sure you have the latest version of your Internet browser.
(Note for Netscape® Navigator users: Navigator 6.0 is not compatible with the Macromedia® Shockwave® Player. Netscape® has been addressed this problem in version 6.1 & later. Please use version 4.7 OR 6.1 & later.)

The latest versions can be downloaded from the URL's below

Microsoft® Internet Explorer
http://www.microsoft.com/downloads/Search.aspx?displaylang=en

Netscape® Navigator
http://browser.netscape.com/ns8/

If there is a more recent version, download the installer program to your desktop but do not install it yet.
Uninstall Shockwave® Player. You can download a Shockwave® Player uninstaller for Windows and Mac OS from the URL below:
Shockwave Player uninstaller

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14224



(Macintosh users download the full installer, the uninstaller component is included in the installer.)

When the uninstaller has been downloaded, quit/exit any applications you have open. Launch the uninstaller and follow the instructions in the dialog boxes which appear.

(Macintosh users launch the full installer, and select uninstall from the install/unintsall drop-menu.)

Uninstall Flash® Player. You can download a Flash® Player uninstaller for Windows and Mac OS from the URL below:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157



When the uninstaller has been downloaded, quit/exit any applications you have open. Launch the uninstaller and follow the instructions in the dialog boxes which appear.

Restart your computer.
If you downloaded the installer for a more recent version of your Internet browser, launch that installer now and follow its instructions.
Finally, reinstall the Shockwave Player. You can download the player from the URL below. When installing Shockwave, we strongly recommend that you do a Full Install rather than a Slim Install (which is currently the default installation on the Macromedia site). To perform the Full Install, you should go to the link below, and choose the correct Full Install for your computer operating system.
Shockwave Player installer

For Windows XP SP2 probems, please visit :

http://www.adobe.com/support/service/servicepack2.html

Well I finally got it to say that the installation is complete (used the installation download from the first link you gave me. But can someone please tell me know that there is issues with vmk main page?? I have a weird error now and it is freaking me out a bit

 

[Maleficent2]

what is the error?

VMK homepage is down for me.

 

[Melp]

what is the error?

VMK homepage is down for me.

It is officially loading now (very slowly I might add but at least there is progress) Thanks for all your help.

The error btw was on the white screen of death, but instead of the usual this site is temporarily unavailable message it said something about set cookies then had a bunch of really weird numbers then the part that freaked me out was it said "expires 14-Jan-2027"



But the evil message is gone and hopefully no worries

 

[Maleficent2]

oh good glad you are sorted!

 

[laxplaya1346]

I dont no how to do that lol.. i just reinstalled both shockwave and flash but dont no how to clear temp and cookies, i use a MacOSX powerpc

 

[Melp]

I dont no how to do that lol.. i just reinstalled both shockwave and flash but dont no how to clear temp and cookies, i use a MacOSX powerpc

Not sure if it is the same on a Mac as it is on a PC but I know under tools on my internet browser there is an option for Settings or Internet Options. When in Internet options it had option for delete which gives a bunch of stuff you can delete like the temp files and cookies.

 

[Maleficent2]

I dont no how to do that lol.. i just reinstalled both shockwave and flash but dont no how to clear temp and cookies, i use a MacOSX powerpc

sorry Lax not a Mac user and would not attempt a guess.

 

[peasy]

good grief, this is ridiculous. I tried un-installing and installing both...I re-started my computer between each step and if it's possible - it's slower than before I'm sure I did something wrong, but it's just SO frusterating! I logged on right after I changed everything and it wasn't too terribly slow - about on par with what it was doing before I made the changes. I had to log off and now - I've been trying to get on for the past 20 minutes and I'm stuck on the load screen just like picture someone else posted above. *sigh* How is it - it can work fine and then just totally STOP 20 minutes later when I didn't CHANGE anything? Arg

Thanks Mal for trying to help us all out You are being very patient with all of our different problems.

 

[peasy]

which link exactly is for the full install? I might have got slim

 

[Maleficent2]

which link exactly is for the full install? I might have got slim

http://www.adobe.com/shockwave/download/alternates/#sp

 

[peasy]

Thanks Mal!

 

[Maleficent2]

yw

did it fix it?

 

[peasy]

well, IE disappeared on me tonight and it gave me a weird pop-up about encountering an error. I only logged in the one time and it was still slow - so I really don't know. It seems like I log in once and it's OK...still slow but OK, but if I try to log in again after that it the loading screen doesn't move. I have to clear my cookies and re-boot entirely to be able to log back in...slowly. I'm going to have my DH look at it when he has some free time.

 

[peasy]

I just logged into vmk on firefox without any problem at all, so I think it's some sort of IE problem for me.

strike that I just froze trying to play fireworks... :