Just wanted to make a quick post to say how pleased we have been with our stay. Had concierge level room for 3 nights (checking out in the AM) We arrived Wed Am about 8:30 AM to check in so my teen daughters and friend could have room keys before heading to the parks for FOTL access. No line at check in. I was not going to the parks, so they took off and I headed up to the lounge, plugged in my laptop and finished some work I needed to do. Left about 11:30AM for some area shopping. When I came back to the lounge about 1PM the concierge told me my room was ready as I entered the lounge...we are in room 3747....view of the luau pavilion and garden and just a couple of doors down from the lounge.
The lounge staff and concierge have been outstanding, good housekeeping and no problems anyplace. The food offerings in the lounge have been exceptional....I have WAY overeaten these days....I did not go to the parks so have had a lot of time to enjoy the lounge while reading and working.
IMHO this has been a far superior experiemce to our concierge room stay at the HRH 2 years ago (much smaller lounge, very crowded, fewer food offerings, etc).
The s loved the FOTL access and liked coming back mid day for rest and drinks.
All in all a delightful stay. I almost backed out prior to arriving because of the cost, but I am glad now I kept the reservation...it has been worth the increased cost for the concierge service.
The lounge staff and concierge have been outstanding, good housekeeping and no problems anyplace. The food offerings in the lounge have been exceptional....I have WAY overeaten these days....I did not go to the parks so have had a lot of time to enjoy the lounge while reading and working.
IMHO this has been a far superior experiemce to our concierge room stay at the HRH 2 years ago (much smaller lounge, very crowded, fewer food offerings, etc).
The s loved the FOTL access and liked coming back mid day for rest and drinks.
All in all a delightful stay. I almost backed out prior to arriving because of the cost, but I am glad now I kept the reservation...it has been worth the increased cost for the concierge service.