Jim Lewis Fired from WDWCo

[Mickey'sApprentice]

She is kinda hot

Ya know...I remember ladies in my hometown making themselves up like Deevee....in 1975!!

 

[nickspace]

These boards are filled with so much complaining that it has to turn many people off from buying into DVC. Word of mouth really is powerful and complaining is very harmful and that complaining will continue unless DVC makes changes that please DVC members. It would a good investment for Disney to keep its most committed consumers happy. The ripple effect of complaining shows up on the bottom line of the financial reports without a doubt. Negative word of mouth will cost you much more than you can gain by cutting this and that.

So if Disney thinks we are a done deal because we have committed ourselves to a lifetime of Disney vacations and they have nothing to gain from keeping us as happy consumers they are wrong. Throwing us a few really good bones will go a long, long way.

 

[dianeschlicht]

just seeing this as well, can someone do a quick recap? is it true? when did he get the boot and who is replacing him?

any info is very appreciated...

Please do your own homework and read the thread. It isn't fair to bog the thread down with recaps at this late point in the game.

 

[JimMIA]

just seeing this as well, can someone do a quick recap? is it true? when did he get the boot and who is replacing him?

any info is very appreciated...

Jim Lewis, the President of DVC, was fired on Friday.

 

[Deb & Bill]

...One of the biggest grips has been free dining that we are not privy to enjoy. That rubs DVC members the wrong way. So if Disney thinks we are a done deal because we have committed ourselves to a lifetime of Disney vacations and they have nothing to gain from keeping us as happy consumers they are wrong. Throwing us a few really good bones will go a long, long way.

You forget that free dining is just a way to fill empty rooms. DVC rooms aren't empty. And they aren't going to give free dining for stays on points.

 

[dianeschlicht]

Jim Lewis, the President of DVC, was fired on Friday.

LOL! Yep, that's it in a nutshell! Too bad it took us 18 plus pages to come back to that!

 

[nickspace]

You forget that free dining is just a way to fill empty rooms. DVC rooms aren't empty. And they aren't going to give free dining for stays on points.

I understand that but it still had a negative effect on many DVC member.

 

[dianeschlicht]

I understand that but it still had a negative effect on many DVC member.

Not me.

 

[Donna DeVil]

Walt believed in exceeding expectations. Those of us who have been members for quite a while were well schooled in what to expect: clean, beautiful, well-kept rooms; great customer service; exciting vacation options; and being part of something special. From what I have been reading on this thread, it has been a while since Disney even met those expectations, much less exceeded them.

A quote from Walt himself (regarding Disneyland):
"Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money. . . even trying to keep that Park clean is a tremendous expense. And those sharp pencil guys tells you, 'Walt, if we cut down on maintenance, we'd save a lot of money.' But I don't believe in that -- it's like any other show on the road. It must be kept fresh and clean." -- Walt Disney

Sounds like JL & Co are some of those "sharp pencil guys".

 

[DeeCee735]

Please do your own homework and read the thread. It isn't fair to bog the thread down with recaps at this late point in the game.

Excuse me for asking. I read the first few pages, but enjoy my DVC time way too much to get any more into it than this. I don't share the negativism I see so far, but do feel change is always a good possibility and inevitable. If we ever find ourselves so unhappy with our membership, we'd sell our points, as it stands, Jim Lewis or not, we still love our DVC vacations and haven't had a poor experience in 11 years. So I'll bail on this thread, thanks for your opinion.

 

[dianeschlicht]

Walt believed in exceeding expectations. Those of us who have been members for quite a while were well schooled in what to expect: clean, beautiful, well-kept rooms; great customer service; exciting vacation options; and being part of something special. From what I have been reading on this thread, it has been a while since Disney even met those expectations, much less exceeded them.

A quote from Walt himself (regarding Disneyland):
"Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money. . . even trying to keep that Park clean is a tremendous expense. And those sharp pencil guys tells you, 'Walt, if we cut down on maintenance, we'd save a lot of money.' But I don't believe in that -- it's like any other show on the road. It must be kept fresh and clean." -- Walt Disney

Sounds like JL & Co are some of those "sharp pencil guys".

I agree with all you have said. I STILL DO feel like our DVC is a good value, but it definitely has declined in the past few years. Our first 10 were great....the past 4 are definitely different.

 

[Steamboat WillyNilly]

You forget that free dining is just a way to fill empty rooms. DVC rooms aren't empty. And they aren't going to give free dining for stays on points.

I understand that but it still had a negative effect on many DVC member.

Not me.

What would be nice though is for DVC to implement a Rewards Card to keep track of purchases made while at the parks to reward the ones that spend the most there with free souvenirs or meals or something to that nature.
That would go a long to make amends!!

 

[JimMIA]

LOL! Yep, that's it in a nutshell! Too bad it took us 18 plus pages to come back to that!

Thanks. I know a lot of our readers are incredibly busy and want the down-and-dirty version without all the work of actually reading.

Happy to be of service.

 

[Deb & Bill]

I understand that but it still had a negative effect on many DVC member.

Not the ones who understand why they are giving free dining.

 

[DeeCee735]

Walt believed in exceeding expectations. Those of us who have been members for quite a while were well schooled in what to expect: clean, beautiful, well-kept rooms; great customer service; exciting vacation options; and being part of something special. From what I have been reading on this thread, it has been a while since Disney even met those expectations, much less exceeded them.

A quote from Walt himself (regarding Disneyland):
"Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money. . . even trying to keep that Park clean is a tremendous expense. And those sharp pencil guys tells you, 'Walt, if we cut down on maintenance, we'd save a lot of money.' But I don't believe in that -- it's like any other show on the road. It must be kept fresh and clean." -- Walt Disney

Sounds like JL & Co are some of those "sharp pencil guys".

Last time we were there was April, my daughter just got back. We can only speak for our own personal experiences and, I'm happy to say we still feel (and see) that it is exceeding our expectations. Hoping that doesn't change for us...

 

[Donna DeVil]

I agree with all you have said. I STILL DO feel like our DVC is a good value, but it definitely has declined in the past few years. Our first 10 were great....the past 4 are definitely different.

Totally agree!

 

[anniet]

What would be nice though is for DVC to implement a Rewards Card to keep track of purchases made while at the parks to reward the ones that spend the most there with free souvenirs or meals or something to that nature.
That would go a long to make amends!!

They have that...it's called the Disney Visa Rewards Card.

 

[Maistre Gracey]

Not the ones who understand why they are giving free dining.

Unless you consider the drop in quality and uniqueness of the restaurants.
The dinning plan, in many guests opinions, has led to a reduced restaurant experience. Of course that is felt amongst all guests, not just DVC.
Point is, the restaurants are one of the main draws for my wife and me, thus they contributed to our decision to buy DVC.

MG

 

[Steamboat WillyNilly]

They have that...it's called the Disney Visa Rewards Card.

I know that! I'm talking about something specific for only DVC members that would keep track of their purchases while on their stays. That's it! Nothing else! That is something to make us members feel special and reward our loyalty!

Some people can't qualify for a Chase card! Chase's qualification standards are quite high and anyone with good credit can get the card!

You missed the whole point!

 

[PirateFrank]

we have used dvc for 3 trips, & no one has ever greeted us. but that wouldn't have matter if we were not lied too. (just over christmas, i took time out to visit their office. i haven't forgotten her lying & we will meet again.) however, the point, is all about how "un-disney", the dvc, has been for us. if you read some of the experiences we had over christmas, then it isn't shocking. ( i still feel unsafe @ our home resort & i don't want to take our family there ever again. * i also read on the dis about others having credit cards stolen & unauthorized personnel walking in. not even counting the "ladies" making sells. ) . blt is our home resort.

OMG. I gotta call attention to this. How exactly do you feel unsafe at BLT? Please elaborate... I've never felt safer than at any resort or location within WDW. I am an owner at BLT and I have to say, your above account sounds like you have other issues with DVC besides what you describe and by inventing the above issues, you conveniently have a way to vent them. I certainly feel quite safe at BLT.

I do not agree with anything you assert in the above paragraph and frankly, I'm take offense at your posting them, because they verge on dis-information and are potentially libelous.

Oh, and what exactly do you mean by 'the "ladies" making sells'.....that doesn't even make any sense....