BDJazz
Mouseketeer
- Joined
- Apr 3, 2009
- Messages
- 185
Hi,
I saw at one point that there are some 1 BR standard view rooms at Jambo that have a limited/obstructed view of the savannah. I've actually had this request fulfilled at Kidani in the past. Rather than call (because I'm sure wait times are terrible right now) I e-mailed with this request for my upcoming stay. I was told in the email:"Since you have reserved a Standard View Villa, you will have a view of the pool or the resort's entrance area. We are not able to add any kind of a request for a Savanna View since that is not the kind of accommodation that you reserved. We appreciate your understanding."
While I certainly understand my request is not guaranteed, I'm pretty sure these rooms still exist. Am I wrong on this for Jambo house, or is this a request that must be made at check in?
thanks for any help.
I saw at one point that there are some 1 BR standard view rooms at Jambo that have a limited/obstructed view of the savannah. I've actually had this request fulfilled at Kidani in the past. Rather than call (because I'm sure wait times are terrible right now) I e-mailed with this request for my upcoming stay. I was told in the email:"Since you have reserved a Standard View Villa, you will have a view of the pool or the resort's entrance area. We are not able to add any kind of a request for a Savanna View since that is not the kind of accommodation that you reserved. We appreciate your understanding."
While I certainly understand my request is not guaranteed, I'm pretty sure these rooms still exist. Am I wrong on this for Jambo house, or is this a request that must be made at check in?
thanks for any help.