Item Quality

[Kiotzu]

I bought a phone case from D-Street back in November, the case has completely fallen apart and is nowhere near the quality of the last case I got there, is this something I should reach out to them about or do you think it will fall on deaf ears?

 

[figment_jii]

You can try contacting Guest Services. Explain what you bought, when and where you bought it, and what is the problem. I don't know if there is anything that can be done at this point, but at least you'll have tried.

 

[dina444444]

I bought a phone case from D-Street back in November, the case has completely fallen apart and is nowhere near the quality of the last case I got there, is this something I should reach out to them about or do you think it will fall on deaf ears?

Was it a D-Tech on Demand case or one in a package? If it's one from a package they will replace it if you bring it into a store on Disney property that is selling the case. If it's D-Tech on Demand those are final sale no exchanges for falling apart.