RedSox68
Retired 2021 -- All the Time to Travel Now!
- Joined
- Mar 16, 2009
- Messages
- 8,258
Love to hear this! I have been very happy with NCL so far. I called them a few weeks ago because I had preordered (and paid for) some bottled water. They had reduced the price since then and I called them to see if we could get a refund for difference. No problem! They had to do a full cancellation and they reorder it, but the result was the same. It's funny, I see people on CC complaining all of the time about the phone reps for NCL, but I've had nothing but positive experiences. Now, we are very new to NCL and have only called a few times, but I still can't help but think that sometimes people just like to complain.
Just curious - what are they charging for water now? When we went in October it was the outrageous price of $48/per 12-bottle case. Granted, they are one liter bottles, but still. In comparison, when we sail on Carnival in September they are only charging $4.99 for the same thing! Luckily we had built up rewards from their CC so we used that toward the water, but it's still an ouch moment. Found out though that while Carnival has the same policy now about bottled items, you CAN bring on a 12-pack of canned soda for each passenger and, if you can find canned water, you could also bring that. Their problem is only with bottled items that can be easily opened and tampered with.