Endlessly chasing dots!
- Mar 27, 2019
I have been arranging a booking for September 2022, adding extra days as days go by. However today I have booked day 9 of an 18 day holiday, which falls on September 20th 2022. I have been charged 31 points for it, it’s a 2 bedroom Villa. I should only have been charged 28 points for it according to the ‘Final 2022 Revised’ charts. After speaking to DVC live chat, who initially informed me the charge was correct, back tracked after being shown the official point charts on their very own website. They are now saying it’s being looked into and will be corrected as and when. My main concern is how many members have already been overcharged for this error without realising? September 2022 is all in tier 1, so the points per night shouldn’t change regardless of which point in the month you are booking for. What are all your thoughts on this? Has anyone else had this problem?