Not a joke. I ran through all those scenarios in my mind when I learned of the tongue/ear incident. I planned to do things, you know, things to the guy. I even rented Pulp Fiction for a refresher (just kidding). But during that initial surge of rage, the guy wasn't standing right there. So the rage passed. Then I started thinking of consequences of my actions, if I were to follow through. Seriously, I could spend some time in jail, lose my professional license with a felony conviction, and all kinds of other things that non-criminals don't have to think about. So now I have contacted my wife's supervisor and we've gotten her supervisor, human resources and general counsel involved. They have given us a "proposal" and we have to decide if we are satisfied with it. It is my nature to second guess my emotional reactions. That's what I'm doing here: wondering if I'm making too big a deal out of this. This guy's about to lose his job. He has a kid. I don't want to be flippant. But just for the record, we'll be giving him a big thumbs down. He made his bed.