The three cruise department agents I've talked with over the last week didn't have a clue how to book tickets direct with Disney. That and I honestly don't feel like pushing it because my trip isn't until fall. The downsides to attempting to re-book direct right now imho are:
-how long before URs are refunded? I don't have enough URs to cover the cost of tickets twice while waiting for a refund
-what if booking direct with Disney isn't a thing anymore for tickets (despite the blogger's claims) and I were to end up back in the Funjet cue all over again?
If this doesn't shake out over the next couple weeks I'll re-evaluate but for now I'm holding steady and just grousing every once in a while