marsh0013
i want to drive the zamboni
- Joined
- Apr 21, 2003
- Messages
- 4,027
Soooooo this is kind of a deal (for me at least) but I REALLY need all the collective wisdom/experience here... I have a friend who booked a flight into a storm watch city (Hartford) for tomorrow (Tuesday) THRU the UR portal on Jetblue....(They did it without asking me,and by the time I knew it was too late to advise differently) so now b/c of the storm predicted,I'm trying to help them keep ahead of any changes that might occur (I see SWA has a storm notice up,but JB site doesn't) HOW do I help them if they cancel or offer a free change? Is the only recourse to call the UR travel agent to rebook? From what I've read, you can't just rebook via airline site if booked using UR points.....(aaaaargghhh) ANY advice is helpful here,I think I may get a call later today asking for help on this one....
I believe they will be able to work directly with JetBlue unless something has changed. I’ve had JetBlue flights booked through the chase portal before and was able to cancel and/or make changes myself. I know certain airlines don’t work that way (American specifically), but I’ve also been able to manage my own changes/cancellations with United when originally booked through chase.