The official DVC Corona Virus policy page says otherwise:
"To make the process of changing reservations as smooth as possible, Disney Vacation Club has lifted the close-in reservation cancellation restrictions and will return any of your Points back as Vacation Points or Reservation Points without placing them into holding. In the meantime, all Points banking rules remain in place."
https://disneyvacationclub.disney.go.com/travel-information/
There's enough rumors floating around. I suggest people get into the habit of checking every "someone on Facebook/a friend I trust/I saw on Twitter" personal data points against official statements. Is it possible DVC has changed its policy and informed telephone CMs, who are implementing it perfectly, but nobody has updated the website? I suppose. It's much more likely a CM misspoke, or a DVC member misunderstood, or something was mangled through multiple communications. And even if the policy has changed prior to a public announcement, the public announcement will come soon enough that it is not worth spreading what is likely disinformation.
I realize with you being at 31 days you have a special interest in this information being correct. By all means call and see what they tell you if it will give you comfort. I find it very unlikely that Disney made a decision 2 days ago and has already reconsidered it, becoming less generous to members, then enforcing the policy without making it public to the detriment of people who relied on the public information.