1099s...AMEX...and Hilton...gah!







I'm going to vent for a minute so feel free to ignore this lol
- In 2018 my wife received 30,000 Hilton points from support clicks right away from r/churning in January. We then NEVER received another Hilton point despite having NUMEROUS folks on r/churning tell me they used my link. Somebody here even used my link and again no points - I figured it was a glitch or something and let it go (probably a mistake)
- Late Jan 2019 I receive a 1099 from AMEX showing I received 82,090 Hilton points for $550 - that's funny...I only got 30,000
- I'm about to list a bunch of long calls I made...This is my Wife's account so this is HOURS of Mrs. SouthFayetteFan voice...
- 2/4/19 - I (wife) call Hilton to VERIFY the 30,000 points in my records (to make sure I'm not missing something) and they absolutely verify the figure
- 2/4/19 - I (wife) call AMEX, explain the issue. The rep has no clue what I'm talking about or that they even issue 1099s. She is able to confirm that I show 14 support clicks in 2018. 14???? Where are my points!! I finally convince them to open up a case...I will hear back in 24-48 hours...never hear back
- 2/18/19 - I (wife) call AMEX again - very upset since I never heard back. They have no idea why nobody got back with me. Give them ALL the info again...It may take a couple weeks to hear back (ok so not 24-48 anymore??) and they could issue a revised 1099 then - GREAT, I'm happy!
- 3/8/19 - Informed delivery shows two 1099s coming from AMEX...yay - hopefully resolved. Open the 1099s...they are the SAME FREAKIN $550 from before











- 3/8/19 - I (wife) call AMEX again - get a MARVELOUS agent who not only understands the issue but tells me that they transferred 15,000 points on 1/12 (yup I can verify those posted 1 day later; transferred 15,000 points on 1/19 (yup I can verify those posted 1 day later); transferred 30,000 and 22,090 points on 1/21 - Ummmmm WHAT? Those never posted...it's exactly 52,090 points...THE AMOUNT I KEEP ASKING FOR...


Why couldn't any of the other idiot reps give me this detail A MONTH AGO!!!!! 

Ok so this is a Hilton issue...
- 3/8/19 - I (wife) call Hilton - try to explain the issue to the agent and oh my, she starts arguing with me that points aren't taxable. Cue my Ron Swanson Meme - I KNOW MORE THAN YOU!!! I finally get her to understand she has filed a case for my missing 52,090 points.
The really sad part about this is that because of this glitch I got 8 support clicks that could've gone to somebody else. That's 120k-160k Hilton points depending on what offer they were running!! Luckily I think MOST of those clicks were from r/churning so it didn't hurt folks here.
WHAT A FREAKIN' MESS!!! At this point I'm supposed to receive my 52,090 Hilton points once they resolve the issue on their end. And I guess I do owe taxes then on the points...I asked them to PLEASE resolve this by the end of the month because I don't really want to pull the trigger on the taxes until I know they posted.
EDIT 1: I owe
@amalone1013 a lot of royalties
EDIT 2: I'm losing my voice because talking in my high voice for 2 hours really takes it's toll on me!!