SouthFayetteFan
Saving Money on Disney Vacations since 2006
- Joined
- Sep 6, 2014
- Messages
- 13,150
Twitter Campaign Update...
I called the number in that tweet - it was the travel booking desk. They ultimately got me connected to CHASE and I had a 20 minute call with an Account Supervisor about my concerns. She listened and sounded sincerely interested in my concerns. She was aware of the issue but somewhat indicated that they felt it wouldn't affect a lot of people.
I then discussed how many Disney fans there are out on various message boards that are very upset about the change. She did ask why I didn't just use my Disney cards to earn points for Disney and I was very complimentary of how robust and awesome the Ultimate Rewards program is when it comes to earning points and that it is much better than 1% on a Disney card. She definitely understood where I was coming from there.
If you want to continue the fight and can spare 10-20 minutes here's what to do:
I called the number in that tweet - it was the travel booking desk. They ultimately got me connected to CHASE and I had a 20 minute call with an Account Supervisor about my concerns. She listened and sounded sincerely interested in my concerns. She was aware of the issue but somewhat indicated that they felt it wouldn't affect a lot of people.
I then discussed how many Disney fans there are out on various message boards that are very upset about the change. She did ask why I didn't just use my Disney cards to earn points for Disney and I was very complimentary of how robust and awesome the Ultimate Rewards program is when it comes to earning points and that it is much better than 1% on a Disney card. She definitely understood where I was coming from there.
If you want to continue the fight and can spare 10-20 minutes here's what to do:
- Call the number on the back of your Chase Sapphire Preferred or Chase Sapphire Reserve Card (preferably one of these 2)
- Tell the rep that you want to speak to an ACCOUNT SUPERVISOR who handles ULTIMATE REWARDS. Make sure they're aware you are voicing a complaint about using your Ultimate Rewards for travel.
- Politely explain how sad you are about losing URs for Disney World
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