Sorry to hear you had such a hard time! I had a tough time over the summer. I baked some cookies to send to a friend and I went to the PO to overnight them. There was a HUGE sign on the wall that said "Priority Mail/ Overnight" or something like that and a display of boxes underneath. I picked the box that suited the size of my cookies and the packing material that I had brought. She seemed all put out of place when I asked to use the Tape and as I walked away from the counter to go to the "work" area for customers, she yelled that I couldn't leave the counter with her tape. So, we got the box all taped up, I put the address on, AS MANY PEOPLE WERE WAITING BEHIND ME and told her I'd like to overnight it.
She yelled "YOU CAN"T OVERNIGHT IN THIS BOX!!!, You'll have to send it Priority Mail 2-3 days!" As if I was stupid.
I said.... "this is FOOD, Florida is hot, they'll melt and go bad. I need it overnight. Can I put it in a different box?
her: "No. Priority Mail boxes are free and if you don't send it PM than you wasted a box.
Me "I'll pay for the box and for a new one, can we put this inside the correct box?"
Her: It won't fit! Still yelling and sighing and rolling her eyes
Me: Can I wrap it in brown paper and send it that way? Its food and I don't want it to be ruined... it won't be worth sending. What can we do?
Her: (taking the box from me and putting it on a conveyor belt like thing with rollers) I don't care whats in the box, but it's going out like this. It will be there in 2-4 days!
I almost slapped her!
UPS is no better. So what's a girl to do? I just don't send things anymore!
Holly