I am now ANGRY!!!!

[mom2rtk]

I guess I don't understand why it's seen as "wasting" an entire day not allowing anyone to book. If Disney had started FP+ with a booking window opening at 10pm on day 60 (option 1, to be clear) from the very beginning, there wouldn't be a perceived "loss" of time - the booking window is whatever Disney says it is.

I also don't see why it would be more confusing. ADRs don't open at midnight - they open at 6am (online). Over the phone they don't open til 7am (at least, I think that's still the case). How is stating a specific time you can start booking on day 60 any more confusing than ADR booking opening at 2 different times (depending on booking method) which is also a separate time than the time that FP+ window opening? (and that's without going into the 180 day window vs 60 day window).

If nobody else has access to book during that time, nobody has lost anything.

 

[Lisa loves Pooh]

I guess I don't understand why it's seen as "wasting" an entire day not allowing anyone to book. If Disney had started FP+ with a booking window opening at 10pm on day 60 (option 1, to be clear) from the very beginning, there wouldn't be a perceived "loss" of time - the booking window is whatever Disney says it is.

I also don't see why it would be more confusing. ADRs don't open at midnight - they open at 6am (online). Over the phone they don't open til 7am (at least, I think that's still the case). How is stating a specific time you can start booking on day 60 any more confusing than ADR booking opening at 2 different times (depending on booking method) which is also a separate time than the time that FP+ window opening? (and that's without going into the 180 day window vs 60 day window).

If they did it in the beginning, it would be moot.

Changing it now, you have people able to make their selections at any time on day 60 who will now be unable to.

So how much would guest dissatisfaction increase going from any time on day 60 to after bedtime?

ADRs are available for 18 hours of day 180. Changing it to. 10pm would also cause a bruhaha.

Remember--this is the time folks here are deeming as appropriate. What they are failing to realize is that it works for them. They fail to recognize that many more people make their selections before 10pm.

The solution suggested is very narrow. It is puzzling that you or anyone would find that acceptable to choose a time well towards the end of the day and expect the majority of guests to be satisified with that change.

 

[mom2rtk]

If they did it in the beginning, it would be moot.

Changing it now, you have people able to make their selections at any time on day 60 who will now be unable to.

So how much would guest dissatisfaction increase going from any time on day 60 to after bedtime?

ADRs are available for 18 hours of day 180. Changing it to. 10pm would also cause a bruhaha.

Remember--this is the time folks here are deeming as appropriate. What they are failing to realize is that it works for them. They fail to recognize that many more people make their selections before 10pm.

The solution suggested is very narrow. It is puzzling that you or anyone would find that acceptable to choose a time well towards the end of the day and expect the majority of guests to be satisified with that change.

They changed the ADR booking date from 180 days to 90 days a few years back. People survived.

I think you're overplaying it.

 

[Lisa loves Pooh]

If nobody else has access to book during that time, nobody has lost anything.

But everybody can book now. No one is stopped from doing so.

 

[Angel Ariel]

Regarding option #2 - the headstart option..booking 2 hrs ahead of the actual day 60 - isn't that what happens in the other time zones? Those in Central time zone are booking at 11pm on day 61..Mtn time zone at 10pm on day 61...those in the Pacific Time zone are booking at 9pm on day 61.

I'm not saying they have an advantage over east coasters in terms of availability - everyone gets access at the same time. But clearly that's possible under the system now...so what difference does it make to push it back so that the time is better for all time zones?

 

[kaytieeldr]

Not if you have signatures turned off, which many people do to cut down on the visual clutter.

I understand that.

But that's not mesaboy2's responsibility. He often enough - but not too often - directs posters in FP+ threads to the link in his signature. Posters who want to see that information can temporarily turn on the clutter, or even just ask anyone to post the link.

The OP might have missed the memo on that too. Is there a thread you could direct him to?

Basic netiquette.

 

[Lisa loves Pooh]

They changed the ADR booking date from 180 days to 90 days a few years back. People survived.

I think you're overplaying it.

People survive now.

 

[Lisa loves Pooh]

Regarding option #2 - the headstart option..booking 2 hrs ahead of the actual day 60 - isn't that what happens in the other time zones? Those in Central time zone are booking at 11pm on day 61..Mtn time zone at 10pm on day 61...those in the Pacific Time zone are booking at 9pm on day 61.

I'm not saying they have an advantage over east coasters in terms of availability - everyone gets access at the same time. But clearly that's possible under the system now...so what difference does it make to push it back so that the time is better for all time zones?

No.

A head start would be extra time to book and not a time zone adjustment.

Better is better for whom?

 

[Angel Ariel]

The solution suggested is very narrow. It is puzzling that you or anyone would find that acceptable to choose a time well towards the end of the day and expect the majority of guests to be satisified with that change.

I wasn't advocating for option #1 - just responding to the options you laid out. As I just said in y PP, the other time zones are booking prior to day 60..their window opens in the final hours of day 61. I think the best option would be to allow the east coast to take advantage of that same benefit. Then everyone has the benefit of *all* of day 60, plus a few hours on day 61.

(edited the "head start" terminology for clarity sake).

 

[mom2rtk]

People survive now.

Sure they do. But this issue goes on every day. Conversion to a new timetable would be a one time issue. And not a very big one at that.

 

[Angel Ariel]

No.

A head start would be extra time to book and not a time zone adjustment.

Better is better for whom?

I'm not saying anyone would get a head start - I was using your terminology, but I wasn't advocating for anyone getting access before the other. I'm sorry, how you were using that term was confusing. To be clear, I was more talking about - when I first suggested this - that the window for *everyone* would open at 10pm eastern instead of midnight. So central would book at 9pm, mtn at 8pm, west coast at 7pm.

I brought up the time zone thing to point out that there *are* people now who are technically booking on day 61, not day 60...so it is possible.

 

[Lisa loves Pooh]

I wasn't advocating for option #1 - just responding to the options you laid out. As I just said in y PP, the other time zones are booking in that head start option you mentioned..their window opens in the final hours of day 61. I think the best option would be to allow the east coast to take advantage of that same benefit. Then everyone has the benefit of *all* of day 60, plus a few hours on day 61.

Only if Disney moved their property to these time zones.

When I traveled to Hawaii and was planning things, I sometimes had to call Hawaii. There was no head start ( or late start since I am EST) ensuring I was calling during the LOCAL operating hours.

 

[Angel Ariel]

AS I said - I am not talking about east coast actually having a head start, where east coast can book and others can't. I think that got a bit confused, and that's not what I was referring to.

 

[bumbershoot]

It is now 12:29am EST, this is my 60 day out day. MDE states clearly - "60 Days To Go!"

Because Disney is screwing up.
Disney doesn't tell anyone about the "1AM snafu."
Guests can only find out about it if they frequent fan sites.

And, while we're at it...
It's Disney's screw-up that this ridiculous "when MK closes at 1AM" situation exists at all.

Does anyone know why they don't repair/tell people about it? We had the same problem back in July..........July I work in IT and an issue like that would be a big deal in my company...........but it doesn't seem to bother anyone at Disney.

Doug

WDW started changing their website in preparation for this in late 2012. They didn't care then what their changes were doing to us, and they don't seem to care now. They don't seem to know of the concept of a "master" site where they can make all the changes they want, make SURE they work, and then make the changes live. They might have some sort of end-concept in place, or maybe they are just changing things as they go. Maybe they are actively working on a fix, maybe they aren't. Who knows?

...the vast majority of visitors to WDW have a great time and get to see everything they want.

Would love to see the survey of how they would come up with that conclusion, and an honest survey, not one where only positive responses are possible.

As far as I know, Disney doesn't advertise a specific time you'll be able to reserve, only a day. So their only promise to anyone is that you can start reserving on a certain day- not a specific time.

For them to advertise x days out and not expect people to expect it to be at a certain time is just silly.

Looks great. But I'd choose a much smaller font for everything after the asterisk.

And in beige on a white background, please.

This thread has given me some thoughts. I'm not calling anyone out, just offering another option.....

What does it matter SO MUCH that a particular experience MUST be done? Are people seriously spending thousands of dollars and multiple days/weeks at a destination just for one approximately 5 minute experience? Has anyone thought of not staying up all hours waiting for the window and then seeing what there is when you wake up? Then if whatever is not available you either tell the person that wanted it, "I'm sorry but there were no FPs left for that, so your options are we can spend an entire park day waiting in line for that ONE thing OR we can spend the rest of the day checking out other fun things to do." Or if it is a child that didn't know to begin with, you don't tell them anything and then if they see at a park, you explain what happened.

Disney started this, Disney should work out ways to make it happen.

Used to be that you would see characters wandering the parks and then you would see them. Now it's all scheduled. THEY made that decision. The princess thing is beyond us but I've read that, at least out at DL, you cannot meet the princesses unless you have a prearranged FP for it. That's AWFUL. A person hasn't been there since the 70s, expects to run into Cinderella, and now isn't going to. Ick.

If Disney puts these things into place they have to make sure it works perfectly. IMO.

Called Disney, and after sitting there on hold for about 30 minutes, the cast member found an issue that prevented me from doing any of this in the first place. The last time I called, somehow, they put everything in my partners account, not mine. If I had just logged into his, everything would have worked. So eventhough that 1am thing was in effect, it did not make a difference to me. I KNEW something was up because when I tried to link my reservation through the app (thinking the app would be a logical alternative to the website) - it stated that this reservation is already linked to Davids account. Well that is weird - why would that be? Turns out, that was my first clue something was wrong.

Did they explain how your site was giving you the 60 days info, if it wasn't actually linked properly to your account?

Side note, this is why only I have an account in my family. Fewer issues.

So maybe that means that you don't have to have a temper tantrum when FP+ screws up a little???

His "tantrum" (one word in a subject line capitalized and a few extra exclamation points is a tantrum?) was justified. If he hadn't posted he wouldn't have gotten the responses. The responses saying that he should be able to get it at 1am pointed in the direction that something bigger was going on. And now that is fixed.

Lucky people who have to be up at 1am- that's 6am here!!! I was up ungodly early on New Years Eve to make fastpasses, and Mine Train & A&E were still available later on when we did the rest of our fastpasses as a family!

Ah, but ADR-time is likely at a totally civilized time for you.

9pm for FP+s (or 10pm) is civilized. 3am to get up for ADRs isn't. Give and take.

They changed the ADR booking date from 180 days to 90 days a few years back. People survived.

People survived for a month or so, and also made enough complaints that they changed it back. Woo! I mean, I can't imagine how hard it is for omnivores to make dining decisions, but for us vegetarians it's pretty easy. Do I like the veggie options at that restaurant? Yes? Find a place for it. No? Then don't. Then puzzle-piece it altogether. Simple for me.

 

[Angel Ariel]

Also want to point out that my suggestion was not because it would be "better for me". I thought I made it clear in a PP that the midnight thing isn't really an issue for me personally. I made the suggestion because when others suggested making it a 6am/7am opening as ADRs are, or that maybe noon would be a better option, those suggestions were met with how difficult it would be for people who work to be able to book their FP+. I simply suggested a time of day that didn't have the conflicts that people arose with the other suggestions that also wasn't as late as midnight. Nothing more.

 

[Lisa loves Pooh]

Sure they do. But this issue goes on every day. Conversion to a new timetable would be a one time issue. And not a very big one at that.

And the issue that sparked this exchange...

Was resolved without incident.

As tends to be the case for most folks who have until see the system.

The system has greatly improved over the last year and will continue to do so.

Even all the folks who had the unfortunate Anna and Elsa cancellation were made whole with having their fast passes restored and extra time given on their window and keeping the other fastpass as a 4th FP.

It seems that people are coping, for the most part, just fine as Disney addresses issues.

 

[Lisa loves Pooh]

AS I said - I am not talking about east coast actually having a head start, where east coast can book and others can't. I think that got a bit confused, and that's not what I was referring to.

I know-You were referring to time zones to the west. But it really isn't correct.

 

[mom2rtk]

People survived for a month or so, and also made enough complaints that they changed it back. Woo! I mean, I can't imagine how hard it is for omnivores to make dining decisions, but for us vegetarians it's pretty easy. Do I like the veggie options at that restaurant? Yes? Find a place for it. No? Then don't. Then puzzle-piece it altogether. Simple for me.

I really wasn't talking about how popular the 90 day window was. I was never a fan myself. I was talking about surviving the process of changing a booking window.

 

[cakebaker]

For them to advertise x days out and not expect people to expect it to be at a certain time is just silly.

You can expect it all you want. They don't give it to you. And can I just remind everyone- in case it's been overlooked- this was not the OP's problem.

 

[mom2rtk]

And the issue that sparked this exchange...

Was resolved without incident.

As tends to be the case for most folks who have until see the system.

The system has greatly improved over the last year and will continue to do so.

Even all the folks who had the unfortunate Anna and Elsa cancellation were made whole with having their fast passes restored and extra time given on their window and keeping the other fastpass as a 4th FP.

It seems that people are coping, for the most part, just fine as Disney addresses issues.

And see, I didn't think we were talking about the 1 AM "glitch" that prompted this thread. I though we had moved into a discussion about whether it would be better to have that window open at a time other than the middle of the night.

My apologies if I misunderstood the issue.