WOW - I had no idea my rant in the middle of the night would have garnered this much of a response - and some arguments LOL.
Here is what ultimately happened. Some nice person last told me to wait until 1am. So after taking some ibuprofen, and watching an episode of the Big Bang Theory, I tried again....and again.....and again.....and again. No dice. 2am - still nothing. At 2:30 I gave up.
Fast-forward to this morning. Tried again - no dice. Called Disney, and after sitting there on hold for about 30 minutes, the cast member found an issue that prevented me from doing any of this in the first place. The last time I called, somehow, they put everything in my partners account, not mine. If I had just logged into his, everything would have worked. So eventhough that 1am thing was in effect, it did not make a difference to me. I KNEW something was up because when I tried to link my reservation through the app (thinking the app would be a logical alternative to the website) - it stated that this reservation is already linked to Davids account. Well that is weird - why would that be? Turns out, that was my first clue something was wrong.
Now to address everyones response (summed up nicely of course)...
This is my vacation. My FIRST real vacation. I am allowed to do the following:
1. Complain
2. Have Emotions
3. Get angry if I want
4. Ask for empathy or sympathy.
5. Be excited if I want
6. Do a happy dance (my legs allowing)
I saw a lot of people saying "chill out", "calm down", "stop complaining", "you are overreacting". First of all, it is difficult to guage someone's emotions or their state of mind - you are looking at me venting my frustration on a forum - in a moment of time. In no way was I running around the house, screaming and yelling, crying, lamenting or throwing cats off cliffs because I could not make a fastpass. This also was in no way me complaining about the fastpass system in general. So far - and because I am a planner - I love the fact I can do all of this ahead of time. I did not make this post to start online world war 3 - the board wars. I was ticked off, and I am allowed to be.
Now the moral of this story -
I called Disney when I had a problem, they fixed it right away. and guess what? I got everything I wanted.
<choir of angels singing in the background>